Solutions Engineer

Exclusive Networks NA; United States; Remote; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and AD&D

FSA/HSA

401(k) with Employer Match

Vacation 3 weeks

Sick 7 days

Holidays 12

Job summary

Exclusive Networks NA, a global cybersecurity specialist, seeks a Solutions Engineer to support presales activities, deliver technical demos, and assist with professional services engagements. This role reports to the Manager, Solutions Engineer and collaborates with sales, marketing, and vendor teams.

The ideal candidate has 2+ years in networking, 1+ year in security technologies, and strong communication skills to thrive in a fast-paced environment.

Qualifications

• 2+ years of hands-on TCP/IP networking experience.
• 1+ year of Firewall, switches, WiFi, Endpoint security knowledge.
• Being a team player with strong communication to meet 30-min SLA expectations.

Responsibilities

• Be the network security solutions advisor, provide pre-sales support to Sales teams and partners: demos, analysis, design and specifications.
• Develop product updates, short courses trainings, and webinars for internal and external audiences.
• Conduct discovery and scoping calls for Professional Services projects.
• Provide technical expertise and support to all team members.
• Initiate and manage vendor solution POC life cycle (Proof of Concept).
• Perform other technical duties as necessary.

Skills

TCP/IP networking

Firewall/Router knowledge

Team collaboration

Communication skills

Vendor certifications maintenance

Job description

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES | About the role

As the Solutions Engineer, you will have multiple responsibilities within presales, and occasionally post-sales support.

This role will report to the Manager, Solutions Engineer.

As the Solutions Engineer, you will:

• Be the network security solutions advisor, provide pre-sales support to the Sales teams and partners: responding to questions and inquiries, providing demos, competitive analysis, networking and security design, and specifications, etc. for products and technologies
• Work with the Vendor Management and Marketing teams to develop and conduct product update, short course trainings, and webinars for internal sales teams as well as customers
• Conduct discovery and scoping call for Professional Services Projects
• Provide technical expertise and support to all team members
• Initiate and provide the life cycle of vendor solution POC, Proof of Concept
• Other technical duties as necessary

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Solutions Engineer:

• 2+ years of hands-on TCP/IP networking experience
• 1+ year of Firewall, switches, WiFi, Endpoint security industry knowledge
• Multitasking and motivated to learn new skills and take on new challenge
• Excellent communication skills within a team, cross-teams, ensure service SLA is within 30 mins.
• Maintain 6+ vendors products technical certifications
• Being a team player and contributor are essential for the success this role and the team

WHO IS EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

Our benefits include:

• Medical, Dental, Vision, Life and AD&D Insurance, FSA, HSA, Short Term Disability, Wellness Plans
• 401(k) with Employer Match
• Vacation (3 weeks)
• Sick (7 days)
• Holidays (12 holidays)

Working conditions:

• Must be legally able to work in the country you applied (USA)
• Remote Work, but may require occasional business travel
• Exempt, Base Salary plus Bonus ($110K to $120K OTE)