Solutions Engineer

Success Matcher; Tampa (FL); Remote; USD 115,000 - 130,000; Full time

Job summary

A leading provider of payment processing solutions is seeking a Solutions Engineer to act as a technical expert and trusted advisor. This role involves collaborating with various teams to design and deliver customized payment solutions that enhance acceptance and drive revenue growth. The ideal candidate will have over 5 years of experience in solutions engineering or technical consulting within the payments industry. This innovative firm offers a dynamic work environment where your contributions will directly impact merchant success and industry advancements.

Qualifications

• 5+ years in solutions engineering or technical consulting in payments.
• Ability to simplify technical concepts for diverse stakeholders.

Responsibilities

• Provide technical expertise to support sales efforts.
• Design tailored payment solutions aligned with business goals.

Skills

Solutions Engineering

Technical Pre-Sales Support

Customer-Centric Problem Solving

Communication Skills

Presentation Skills

Strategic Thinking

Tools

Salesforce

CRM Tools

Job description

Solutions Engineer ( Payments Industry)

Tampa, FL

Direct Hire &Full Remote
$115,000 - $130,000 Per Year

Job Summary:

A leading provider of payment processing solutions is seeking a Solutions Engineer to act as a technical expert and trusted advisor for merchants and partners. This role involves collaborating with Sales, Client Success, and Product teams to design and deliver customized payment solutions that enhance payment acceptance and drive revenue growth. The ideal candidate has experience in technical pre-sales, solutions engineering, or consulting within the payments industry.

Key Responsibilities:

? Serve as SME: Provide technical expertise to support Account Executives and

Client/Partner Success Managers in pre-sales efforts.

? Lead Technical Discovery: Assess merchant/partner needs and design tailored

solutions aligned with business goals.

? Presentations & Demos: Deliver technical presentations and product demos to

merchants, partners, and internal teams.

? RFI/RFP Support: Contribute to RFI/RFP responses with product insights and technical

expertise.

? Collaborate Across Teams: Work with Product, Sales, and Implementation teams to

ensure smooth solution deployment.

? Industry Insights: Stay updated on industry trends, payment technologies, and

competitive landscape to enhance solution offerings.

? Customer Feedback: Provide product and development teams with feedback based on

customer needs.

? Post-Sales Support: Assist post-sales teams during onboarding and implementation

when necessary.

? Training: Conduct technical enablement training for internal teams and external

partners.

Qualifications:

Required:

? 5+ years of experience in solutions engineering, technical pre-sales support, or

technical consulting in the payments industry.

? Proven success partnering with sales teams to create solutions for large, complex

merchants.

? Strong ability to simplify technical concepts for both technical and non-technical

stakeholders.

? Experience presenting to C-level executives.

? Ability to work cross-functionally in a collaborative environment.

? Customer-centric problem-solving skills.

Preferred:

? Experience in consumer lending payment solutions.

? Knowledge of card brand regulations, interchange programs, and merchant services

analysis.

? Familiarity with ISV and ISO partner integrations.

? Salesforce proficiency.

? Understanding of MEDDPICC or Value Selling methodologies.

Skills & Abilities:

? Strong technical acumen in payment solutions and financial technology.

? Excellent communication and presentation skills.

? Strategic thinker with strong problem-solving abilities.

? Ability to manage multiple projects in a fast-paced environment.

? Proficiency in CRM tools (e.g., Salesforce) and knowledge of industry best practices.

Compensation:
$115,000-$130,000 per year