Solutions Engineer

Crestron Electronics, Inc.; Plano (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Crestron Electronics, Inc. is seeking a Solutions Engineer to support the Sales organization by developing AV system solutions for commercial and residential markets.

You’ll contribute to design, documentation, and delivery of technical proposals and provide customer-focused support. In a collaborative, team-oriented environment, you’ll develop system design proposals, perform pre-sales support, and ensure project accuracy from internal inputs to customer expectations.

Qualifications

• Bachelor’s degree in Engineering or a related technical field preferred.
• 2–4 years relevant experience in solutions engineering, AV design, or technical support.
• Foundational proficiency in AutoCAD, Visio, and Microsoft Office applications.
• Basic knowledge of audiovisual systems, videoconferencing technologies, networking equipment, and related solutions.
• Strong written and verbal communication skills.
• Demonstrated willingness to learn and adapt to new technologies and processes.
• Contributes to team deliverables and supports senior engineers in project execution.

Responsibilities

• Develop system design proposals and quotations for small- to medium-scale projects.
• Provide pre-sales technical support to Dealers, Consultants, and internal Sales teams, primarily via phone, chat and email.
• Review technical input and deliverables from internal sources to support project completeness and accuracy.
• Collaborate with Sales teams and customers to ensure alignment with project requirements and customer expectations.

Skills

Communication

Team collaboration

Adaptability

Pre-sales support

Education

Bachelor’s degree in Engineering

Tools

AutoCAD

Visio

Microsoft Office

Job description

The Solutions Engineer supports Crestron's Sales organization by assisting Dealers, Consultants, Specifiers, and internal Sales teams in the development of audiovisual system solutions across commercial and residential markets. This role contributes to the design, documentation, and delivery of technical proposals, providing customer focused support through effective collaboration and communication. The Solutions Engineer works in a team-oriented environment to help ensure high-quality outcomes and consistent customer experience.

Responsibilities:

• Develop system design proposals and quotations for small- to medium-scale projects
• Provide pre-sales technical support to Dealers, Consultants, and internal Sales teams, primarily via phone, chat and email
• Review technical input and deliverables from internal sources to support project completeness and accuracy
• Collaborate with Sales teams and customers to ensure alignment with project requirements and customer expectations

Qualifications:

• Bachelor’s degree in Engineering or a related technical field preferred
• 2-4 years relevant experience in solutions engineering, AV design, or technical support
• Foundational proficiency in AutoCAD, Visio, and Microsoft Office applications
• Basic knowledge of audiovisual systems, videoconferencing technologies, networking equipment, and related solutions
• Strong written and verbal communication skills
• Demonstrated willingness to learn and adapt to new technologies and processes
• Contributes to team deliverables and supports senior engineers in project execution