Solutions Engineer

RST Recruitment; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

RST Recruitment is seeking a skilled solutions engineer to partner with sales teams and win technical deals in enterprise CI/CD environments.

You will lead discovery with engineering, deliver customized demos, and craft PoCs to prove ROI and performance improvements at scale.

Qualifications

• Lead technical discovery, scoping sessions, and qualification calls with engineering, DevOps, and platform teams.
• Deliver high-impact product demos, whiteboard sessions, and tailored technical deep dives.
• Design and execute POCs, benchmarking CI performance, and validating ROI models.

Responsibilities

• Act as a trusted technical advisor to customers and build credibility with architects, engineering managers, SREs, and CTO-level stakeholders.
• Translate engineering pain into clear solution designs using our CI cloud and best practices for CI modernization.
• Influence product direction by capturing customer feedback and shaping roadmap decisions.

Skills

Technical discovery

Product demos

POCs

CI/CD optimization

Job description

What You'll Do:

Partner with Sales to secure the technical win

• Lead technical discovery, scoping sessions, and qualification calls with engineering, DevOps, and platform teams.
• Deliver high-impact product demos, whiteboard sessions, and tailored technical deep dives.
• Design and execute POCs, including benchmarking CI performance, optimizing pipeline architecture, and validating ROI models.

Act as a trusted technical advisor to customers

• Build credibility with architects, engineering managers, SREs, and CTO-level stakeholders.
• Translate engineering pain into clear solution designs using our CI cloud.
• Guide customers on best practices for CI modernization, ephem...

Solve technical challenges in real time

• Assist customers in debugging CI performance bottlenecks, runner reliability issues, or pipeline misconfigurations.
• Help teams optimize GitHub Actions at scale and adopt ephem... effectively.
• Maintain deep technical understanding of the company'sarchitecture and how it integrates into complex enterprise environments.

Influence product direction

• Capture customer feedback and use cases, advocating for features and improvements that accelerate adoption.
• Collaborate with Engineering and Product to validate requirements, shape roadmap decisions, and improve usability for large-scale CI teams.

Support expansion and long-term success

• Participate in strategic account planning with AEs, CSMs, and leadership.
• Identify technical expansion opportunities within existing customers.
• Ensure smooth handoff from evaluation to onboarding, working closely with post-sales teams.