Solutions Engineer

Securitas USA; City of White Plains (NY); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Vehicle allowance

Job summary

Securitas Security Services USA, Inc. in White Plains, NY, seeks a Technology Solutions Engineer to lead design, deployment, and support of physical security systems across NY, NJ, CT, and DE.

You will act as the subject matter expert for video surveillance, access control, and intrusion detection, collaborating with clients, vendors, and sales teams. You will drive pre-sales activities, including site assessments, solution presentations, and proposals, while ensuring high-quality service and

Qualifications

• Bachelor's degree in engineering, information technology, security management, or a related field (or equivalent practical experience).
• 5+ years of hands-on experience designing and implementing video surveillance, access control, and intrusion detection systems.
• Direct experience in a security systems integrator, manufacturer, or enterprise security role supporting complex, multi-site clients.
• Proven track record in pre-sales engineering or technical sales support, including solution design, proposals, and client presentations.
• Experience working across a large territory or region, preferably in the Northeast (NY, NJ, CT, DE).

Responsibilities

• Oversee all phases of physical security system solutions across a large multi-state territory from design through implementation and ongoing support.
• Serve as the subject matter expert for video surveillance, access control, intrusion detection, and related physical security systems.
• Design and help sell tailored solutions to clients; deliver training to security management and sales teams.
• Present technology solutions in Sales presentations to customers/prospects.
• Manage relationships with subcontract suppliers and monitor profitability.

Skills

Video surveillance

Access control

Intrusion detection

Pre-sales engineering

Solution design

Client presentations

Education

Bachelor's degree in engineering or related field

Job description

About Securitas USA

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place . With a proud legacy of 90 years, built on trust, innovation, and international expertise, we offer security solutions tailored to each client's unique needs. By combining cutting‑edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

Location: White Plains, NY - Territory includes New York, New Jersey, New York City, and Upstate NY

Travel: 75% across a vast territory

The salary range for this role is from $105,000 to $115,000 , plus an $840.00 monthly vehicle allowance. The compensation range may vary based on factors such as geographic location, relevant experience, and applicable skills.

What You'll Do

The Technology Solutions Engineer oversees all phases of physical security system solutions across a large, multi‑state territory, from initial design through implementation and ongoing support. Serving as the subject matter expert for video surveillance, physical access control, intrusion detection, and other physical security technologies, this role focuses on designing and helping to sell tailored solutions to clients. The engineer promotes and builds awareness of these offerings, delivers training to security management and sales teams, and consults with clients, vendors, and colleagues on system design and integration. By managing expectations, honoring commitments, and supporting clients throughout the relationship lifecycle, the Technology Solutions Engineer ensures strong customer service while meeting key performance metrics, including profit‑and‑loss objectives for the Technology Unit in the territory.

• Promotes the use of security systems and technology applications as a service solution that adds value for clients and drives profitability for the Company.
• Ensures the delivery of high‑quality customer service through regular contact with Area Vice Presidents, District Managers, Business Development Managers, Clients, Vendors, and Partners; evaluates service quality and initiates corrective action as necessary.
• Identifies and manages relationships with subcontract suppliers within assigned territory to prepare and successfully deliver solutions.
• Analyzes operational and financial indicators to continuously improve performance; ensures profitable operations with full profit and loss accountability for assigned Technical Solutions Unit territory.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Participates as a team member in the Business Unit and Northeast Region's strategic planning and provides leadership in business development.
• Design, price and put together Technology Scope of Work outlining the project and present in Sales presentation to the customer/prospect.
• Obtains necessary technical certifications.
• Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.

Who You Are

• Strong technical expertise in video surveillance, access control, intrusion detection, and related physical security systems
• Proven experience designing end‑to‑end security technology solutions for diverse client environments
• Pre‑sales experience, including site assessments, solution presentations, and proposal support
• Excellent customer‑facing communication skills, able to explain complex technology in simple terms
• Ability to manage multiple projects and opportunities across a large multi‑state territory (NY, NJ, CT, DE)
• Solid business acumen, with an understanding of pricing, margins, and P&L impact of solution design
• Collaborative mindset, with experience training and supporting sales and security management teams
• Strong integrity, reliability, and commitment to high‑quality customer service and long‑term relationships

Experience that sets you apart :

• Bachelor's degree in engineering, information technology, security management, or a related field (or equivalent practical experience)
• 5+ years of hands‑on experience designing and implementing video surveillance, access control, and intrusion detection systems
• Direct experience in a security systems integrator, manufacturer, or enterprise security role supporting complex, multi‑site clients
• Proven track record in pre‑sales engineering or technical sales support, including solution design, proposals, and client presentations
• Experience working across a large territory or region, preferably in the Northeast (NY, NJ, CT, DE), managing multiple concurrent opportunities
• Demonstrated s