Solutions Consultant, Community Pharmacy Solutions

myhrabc; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Cencora is seeking a Solutions Consultant for Community Pharmacy Solutions to act as the subject matter expert across CPS offerings. You will lead pre-sales engagements, support sales and new business teams, and ensure solutions are positioned to independents, chains, and buying groups.

You will partner with sales, buying group leadership, and CPS stakeholders to enable field teams, capture Voice of the Customer insights, and influence solution positioning and go-to-market strategies.

Qualifications

• Bachelor's degree required; 5+ years in solution consulting or related roles.
• Experience in pharmacy, PBM, or healthcare services preferred.
• Demonstrated experience supporting sales organizations and customer-facing engagements.

Responsibilities

• Serve as primary SME across CPS solutions and support sales in conversations and demonstrations.
• Participate in new business presentations to large customers and buying groups; tailor messaging for group dynamics.
• Train sales teams on CPS solutions and develop training materials and assets.
• Lead Voice of Customer engagements and translate feedback into actionable insights for CPS leaders.

Skills

Solution selling

Stakeholder management

Communication

Value-based presentations

Education

Bachelor's degree

Advanced degree preferred

Tools

CRM systems

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

The Solutions Consultant, Community Pharmacy Solutions serves as a Subject Matter Expert across CPS offerings. This role leads pre-sales engagement activities, supports sales and new business teams, and ensures solutions are positioned in a compelling, value-based manner to independent pharmacies, chains, and buying groups.

The role partners with sales teams, buying group leadership, Brand Management and Engagement leadership, and CPS stakeholders to support new business growth, enable field teams, and capture Voice of the Customer insights that influence solution positioning, commercialization, and future development.

Primary Duties and Responsibilities

Solution Expertise and Sales Support

• Serve as the primary Subject Matter Expert across CPS solutions currently marketed and sold
• Support sales and new business teams in customer conversations, discovery, and solution positioning
• Lead value-based presentations and demonstrations aligned to customer and buying group needs
• Provide consultative guidance aligning CPS solutions to financial and operational objectives

Buying Group and New Business Engagement

• Participate in new business presentations to large customers and buying groups
• Support buying group leadership in selling CPS solutions into their member networks
• Tailor solution messaging and positioning to buying group dynamics and scale
• Develop scalable content for group-level and enterprise selling environments

Sales Enablement and Training

• Train sales teams on CPS solutions, value propositions, and selling strategies
• Develop and maintain training materials, playbooks, and presentation assets
• Ensure sales teams are equipped to position solutions effectively
• Continuously improve field enablement based on feedback and performance trends

Voice of Customer and Market Insight

• Lead and support Voice of Customer engagement with buying groups and customers
• Translate customer feedback into actionable insights for CPS leadership
• Advise Brand Management and Engagement leadership on solution positioning and messaging
• Provide market, competitive, and customer intelligence

Cross-Functional Collaboration

• Act as liaison between sales, product, and operational teams
• Provide structured feedback to drive product enhancements
• Support commercialization and go-to-market execution
• Ensure alignment of messaging and solution positioning across stakeholders

Solution Development Support

• Identify opportunities to enhance solutions based on customer needs
• Support bundling and integrated solution design
• Contribute to portfolio innovation and continuous improvement
• Strengthen how CPS solutions are presented and delivered

Qualifications

• Bachelor's degree required; advanced degree preferred
• 5+ years of experience in solution consulting, sales support, product consulting, or related roles
• Experience in pharmacy, PBM, healthcare services, or related industries preferred
• Demonstrated experience supporting sales organizations and customer-facing engagements
• Experience presenting to large customer groups or buying groups preferred

Minimum Skills, Knowledge and Ability Requirements

• Deep understanding of solution selling and value-based presentation techniques
• Strong ability to communicate effectively in both small and large group settings
• Excellent stakeholder management and relationship-building capabilities
• Ability to translate customer needs into solution positioning and messaging
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong collaboration skills across cross-functional teams
• Proficiency in Microsoft Office tools and CRM systems
• Knowledge of CPS solutions, pharmacy operations, and buying group dynamics preferred

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https:/