Solutions Consultant

OpenText; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

OpenText is seeking a Solutions Consultant to drive innovation and customer success. In this pivotal role, you'll collaborate with sales teams to deliver tailored solutions that leverage AI technologies, fulfilling customer needs through impactful pre-sales activities. This is an opportunity to work at the forefront of information management, helping organizations navigate their digital transformation journeys. If you have a passion for technology and customer solutions, join us in making a difference.

Benefits

Competitive compensation package

Performance-based incentives

Comprehensive benefits program

Qualifications

• 5+ years in customer-facing pre-sales or consulting roles.
• Experience with AI tools and analytics platforms.
• Strong communication skills and ability to engage stakeholders.

Responsibilities

• Lead pre-sales activities and collaborate with sales teams.
• Translate customer challenges into effective solutions.
• Deliver presentations to both technical and non-technical audiences.

Skills

Customer engagement

Communication

Problem-solving

Strategic thinking

Tools

AI-powered tools

Analytics platforms

Enterprise software solutions

Job description

Hiring Manager: Kristina Poplin

Talent Acquisition Advisor: Kristina Poplin

Job Code Level: REP4

Refer Your Friends!

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

As a Solutions Consultant at OpenText, you will play a pivotal role in helping organizations unlock the full potential of their information. You’ll work alongside sales teams to understand customer needs, design tailored solutions, and demonstrate how OpenText technologies can drive meaningful business outcomes. This is a customer-facing role ideal for individuals who are passionate about technology, problem-solving, and digital transformation.

WHAT THE ROLE OFFERS

• Lead pre-sales activities including discovery sessions, solution presentations, and proof-of-concepts.

• Collaborate with sales and technical teams to develop solution strategies aligned with customer goals.

• Translate business challenges into effective solutions using OpenText’s suite of products and services.

• Act as a trusted advisor to customers on a specific vertical of OpenText products

• Deliver engaging presentations and demonstrations to both technical and non-technical audiences.

• Support proposal development, including RFP responses and solution scoping.

• Work cross-functionally with Product, Engineering, and Services teams to ensure solution alignment and customer success.

WHAT YOU NEED TO SUCCEED

• 5+ years of experience in a customer-facing pre-sales, consulting, or solution architecture role.

• Experience with AI-powered tools, analytics platforms, or enterprise software solutions.

• Excellent communication and presentation skills, with the ability to engage stakeholders at all levels.

• Ability to think strategically and creatively to solve complex business problems.

• Familiarity with enterprise systems (e.g., SAP, Salesforce) and core business processes is a plus.

• Experience working with or alongside global consulting firms or systems integrators is advantageous.

COMPENSATION & BENEFITS

OpenText offers a competitive compensation package that includes a base salary, performance-based incentives, and a comprehensive benefits program tailored to support your well-being and professional growth.

JOIN OUR TEAM

At OpenText, we’re more than a software company—we’re a global community of innovators and problem-solvers. Join us in shaping the future of information management and helping the world’s leading organizations turn data into insight and action.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.