Solutions Consultant

Courierhealth; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

100% paid health benefit options

401(k) with employer funded match

Unlimited vacation

Commuter benefits

Paid parental leave

Catered lunch on Fridays

Wellness stipend

Job summary

Courierhealth in New York City is seeking a dedicated Solutions Consultant to partner with Sales and Product teams. This role involves leading technical and strategic efforts for life sciences companies, focusing on patient engagement solutions.

The ideal candidate has at least 5 years of experience in strategic consulting or enterprise solutions consulting, a strong technical background, and the ability to present compelling business cases. Benefits include 100% paid health insurance, a 401(k) plan, and unlimited vacation.

Qualifications

• 5+ years in strategic consulting or enterprise solutions consulting.
• Comfort with technical depth in CRM architecture and data pipelines.
• Strong executive presence and ability to present to senior stakeholders.

Responsibilities

• Lead technical and strategic solutions for clients.
• Run workshops to map patient journeys and identify access challenges.
• Translate client constraints into ambitious solution scopes.
• Gather client feedback to inform product features and improvements.

Skills

Strategic consulting

Client-facing enterprise SaaS account management

Enterprise pre-sales value engineering

CRM architecture

Data storage

API configurations

Analytical rigor

Strong executive presence

Job description

Courier Health is a New York City-based technology company focused on building patient engagement solutions for life sciences companies.

The Opportunity

As our first dedicated Solutions Consultant, you will partner with Sales, Product, and Client Solutions to scope solutions that meaningfully change how life sciences companies serve patients. You will lead the technical and strategic work behind every deal—from discovery workshops to demos to ROI cases—and build the function from the ground up.

What You’ll Build

A discovery practice that uncovers what really matters. You’ll run live workshops and needs assessments with prospective clients to map their patient journeys, team processes, and access challenges. Your job is to surface constraints such as technology stacks, partner ecosystems, data structures, and translate them into scope that is accurate and ambitious.

Demos and business cases that move deals. You’ll lead compelling product demonstrations and build value cases that model platform ROI so prospects leave the room understanding exactly what the product will do for them.

A bridge between the market and the product. You’ll bring real client feedback back to Product, helping tailor existing features and inform new ones. The best Solutions Consultants make the product better, not just sell it better.

The Solutions Consulting function itself. As we build out the team, you’ll help define how this work gets done at Courier Health—playbooks, templates, hand‑offs to Client Solutions, and standards that future hires will inherit.

What Makes You Successful

• 5+ years in strategic consulting, client‑facing enterprise SaaS account management, enterprise pre‑sales value engineering, or enterprise solutions consulting
• Comfort with technical depth—CRM architecture, data storage, data pipelines, API configurations, and joining complex data sets are conversations you can lead, not just follow
• Strong executive presence; you’ve presented to senior stakeholders and large groups and made the room lean in
• Analytical rigor and extreme attention to detail; you don’t let imprecise scoping slip through
• A competitive instinct and genuine investment in our clients’ success and their patients’ outcomes
• Willingness to travel to client sites and industry conferences
• Bonus points if you’ve supported rare disease or specialty pharma clients

Benefits

• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Unlimited vacation
• Commuter benefits
• Paid parental leave
• Catered lunch on Fridays
• Wellness stipend

The annual salary range for the target level for this role is $130,000 – $180,000 + variable compensation + equity + benefits, including medical, dental, and vision. Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity.

Courier Health is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.