Solutions Consultant

RELX International; Dayton (OH); Hybrid; USD 49,000 - 82,000; Full time

Benefits offered by this job

Numerous wellbeing initiatives

Shared parental leave

Study assistance

Job summary

LexisNexis Legal & Professional in the U.S. is seeking a Solutions Consultant for the Small Law market. This hybrid role requires weekly in-office presence in the Miamisburg, OH area on Wednesdays and Thursdays to educate and support legal professionals using LexisNexis research tools and services.

You will build relationships, drive usage, identify training needs, and collaborate with sales to grow revenue while providing high-quality consultation and support across accounts and territory.

Qualifications

• Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role.
• Display excellent verbal and written communication skills.
• Possess comfortability with delivering presentations and trainings in a virtual environment.
• Demonstrate excellent proven sales and/or training experience.
• Have legal research experience or expertise using LexisNexis tools.
• Be able to effectively partner and collaborate across teams with different functions.
• Have the ability to build solid relationships internally and externally.

Responsibilities

• Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products.
• Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement.
• Reaching out to customers via phone and email to uncover training and product needs.
• Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue.
• Collaborating with internal partners to drive preference and develop strategic account plans.
• Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business.
• Identifying and sharing upsell leads and opportunities with sales partners.

Skills

Verbal communication

Written communication

Presentation skills

Sales experience

Collaboration

Education

Juris Doctor degree or paralegal experience

Tools

LexisNexis tools

Job description

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday.

As a Solutions Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.

Responsibilities

• Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
• Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
• Reaching out to customers via phone and email to uncover training and product needs
• Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
• Collaborating with internal partners to drive preference and develop strategic account plans
• Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
• Identifying and sharing upsell leads and opportunities with sales partners

Requirements

• Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role
• Display excellent verbal and written communication skills
• Possess comfortability with delivering presentations and trainings in a virtual environment
• Demonstrate excellent proven sales and/or training experience
• Have legal research experience or expertise using LexisNexis tools
• Be able to effectively partner and collaborate across teams with different functions
• Have the ability to build solid relationships internally and externally

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people.

• Numerous wellbeing initiatives
• Shared parental leave
• Study assistance

We will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national or