Solutions Consultant

RELX Inc. Company; Dayton (OH); Hybrid; USD 49,000 - 82,000; Full time

Benefits offered by this job

Wellbeing initiatives

Parental leave

Study assistance

Job summary

LexisNexis Legal & Professional is hiring a Solutions Consultant for the Small Law market in a hybrid role based in the Dayton area, with in-office presence in Miamisburg, OH on Wednesdays and Thursdays. You will become an expert on LexisNexis products, delivering education and support to legal professionals and growing revenue within assigned accounts.

You will build relationships with legal professionals, provide high-quality consultation, perform product demonstrations with sales, and lead

Qualifications

• JD or equivalent experience in a paralegal, legal secretary, or law librarian role.
• Excellent verbal and written communication required.
• Comfort presenting and training in a virtual environment.
• Proven sales and/or training experience.
• Experience using LexisNexis research tools.
• Ability to collaborate across teams and build strong relationships.

Responsibilities

• Provide consultative services to legal customers and prospects to maximize use of LexisNexis products.
• Communicate with customers to understand challenges and provide guidance, education, and consultation.
• Reach out via phone and email to uncover training and product needs.
• Deliver specialized customer presentations and trainings, highlighting value propositions and differentiators.
• Collaborate with internal partners to drive account plans and customer preference.
• Partner with sales to provide product demonstrations to grow revenue for the business.
• Identify and share upsell leads and opportunities with sales teams.

Skills

Verbal communication

Written communication

Presentation skills

Sales/training experience

Legal research

Education

Juris Doctor

Tools

LexisNexis tools

Job description

Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals?

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday & Thursday. As a Solutions Consultant in our Small Law market, you will become an expert on the use of LexisNexis products and the value they provide legal professionals. The Consultant is responsible for providing education and support, building preference, and driving usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory. You will build solid relationships within accounts, understand customer needs, provide high-quality consultation and lead generation. This role involves assisting legal professionals with use of LexisNexis research tools, providing legal research assistance, and partnering with sales to grow revenue for the Business.

Responsibilities

• Providing consultative services to legal customers and prospects through proactive outreach to ensure maximized use and understanding of LexisNexis products
• Communicating credibly with customers to understand their challenges and provide guidance, education and consultation to help improvement
• Reaching out to customers via phone and email to uncover training and product needs
• Delivering specialized customer presentations and trainings, communicating our value propositions, and highlighting competitor differentiators to retain and drive revenue
• Collaborating with internal partners to drive preference and develop strategic account plans
• Partnering with sales to provide product demonstrations for prospective and current customers to grow revenue for the business
• Identifying and sharing upsell leads and opportunities with sales partners

Requirements

• Have a Juris Doctor degree, or comparable experience in a paralegal, legal secretary or law librarian role
• Display excellent verbal and written communication skills
• Possess comfortability with delivering presentations and trainings in a virtual environment
• Demonstrate excellent proven sales and/or training experience
• Have legal research experience or expertise using LexisNexis tools
• Be able to effectively partner and collaborate across teams with different functions
• Have the ability to build solid relationships internally and externally
• Work in a way that works for you

Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range: $48,900 - $81,500. Geographic differentials may apply in some locations to better reflect local market rates.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world. Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.