Solutions Center Rep - Financial Services (Hybrid)

Nationwide Mutual Insurance Company; Columbus, Northern (OH, KY); Hybrid; USD 46,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

401(k) with company match

Pension plan

Paid time off

Holidays

Job summary

Nationwide Financial in Columbus, OH, seeks a Representative, Solutions Center to deliver exceptional care to members, sponsors, and partners. The role requires understanding product lines, applying regulatory requirements, and resolving inquiries with accuracy.

Candidates typically hold a high school diploma, with a preference for a finance/business/economics background. Licensing with FINRA 6/63 and ongoing education are expected; a hybrid schedule may apply after licensing.

Qualifications

• Minimum one year of customer service or sales experience.
• Knowledge of insurance products and the sales process.
• Excellent verbal and written communication skills; proficient with common office software.

Responsibilities

• Answer inbound calls from investment professionals, plan sponsors, and members on a range of topics.
• Explain product suites and changes, and interpret regulatory requirements when servicing products.
• Document conversations and follow processes to strengthen member relationships.

Skills

Customer service

Sales experience

Communication skills

Computer skills

Education

High school diploma or equivalent

Undergraduate degree in finance, business administration, insurance, economics, or communications

Tools

CRM software

Job description

Nationwide Financial in Columbus, OH, seeks a Representative, Solutions Center to deliver exceptional care to members, sponsors, and partners. The role requires understanding product lines, applying regulatory requirements, and resolving inquiries with accuracy.

Candidates typically hold a high school diploma, with a preference for a finance/business/economics background. Licensing with FINRA 6/63 and ongoing education are expected; a hybrid schedule may apply after licensing.