Solutions Architect - Presales

RWS; Chicago (IL); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Amazing benefits

25 days PTO (10 sick, 15 vacation) + 2

401(k) with company match

Flexible work policy

Training & development opportunities

Job summary

RWS in Chicago invites a Solutions Consultant for the TrainAI group to serve as the cornerstone for AI data services solutions worldwide. You will support sales, help solve complex customer problems, and establish best practices for qualifying, solutioning, and closing new opportunities, including proof-of-concepts and transition to global production teams.

You will engage clients, design scalable data acquisition and annotation workflows, lead responses to RFPs, and collaborate across global

Qualifications

• Bachelor's degree or above required; 4+ years in services-oriented solution & technical pre/post sales solutioning.
• Experience in AI/data services is highly preferred; strong communication with stakeholders is essential.
• Fluency in English (spoken and written) and ability to build long-lasting partner relationships.

Responsibilities

• Client Engagement: serve as technical contact for clients, aligning with their business goals and data needs.
• Solution Development: design scalable data acquisition/annotation workflows, present custom solutions and integration strategies.
• Pre-Sales Engagement: respond to RFPs/RFIs, deliver compelling proposals and demonstrations.
• Strategic Planning: adapt plans to client goals and identify opportunities for process improvement.
• Team Collaboration: work with global teams across services, sales, and technical functions.
• Industry Engagement: represent RWS at events, conferences, and speaking engagements.
• Strategic Industry Advisory: identify trends to shape engagement and sales strategy.

Skills

Strong communication

Fluent English

Strategic thinking

Problem solving

Project management

Data analysis

Stakeholder interaction

Multitasking under pressure

Education

Bachelor's degree or above

Tools

SQL

Power BI

Tableau

Job description

As a Solutions Consultant for RWS TrainAI group, you'll serve as the cornerstone for the development of AI data services solutions within RWS. The role is integral in developing new strategies and solutions. You will support sales and assist in solving complex problems for our customers. As a Solution Architect, you’ll be instrumental in establishing best practices around qualifying, solutioning, and closing new business opportunities, setting up proof-of-concepts as well as transitioning complex projects and/or programs to global production teams to begin scaling business. This role operates on a global scale, offering international collaboration, designed to respect work-life balance with limited off-hours demands.

Key Responsibilities

• Client Engagement: Act as a key technical point of contact for clients, supporting their specific business goals, solutions needs and technical requirements related to improving their training data needs for machine learning.
• Solution Development: Design and implement viable and scalable data acquisition and annotation workflows. Build and present custom solutions, process optimizations and integration strategies for long-term customer success.
• Pre-Sales Engagement: Lead responses to customer RFPs and RFIs, and design innovative solution proposals. Deliver compelling presentations and demonstrations that align with enterprise client business objectives.
• Strategic Planning: Develop and adapt strategic plans to align with client goals, including the identification of opportunities for process improvement, efficiencies and collaborate with other Solutions Consultants to contribute to technology strategy plans.
• Team Collaboration: Work cross-functionally with globally dispersed client services teams, peer solutions consultants, sales, technical and supply chain teams to ensure seamless solution development and delivery.
• Industry Engagement: Represent the organization at key industry and customer events, conferences and speaking engagements, showcasing thought leadership in the data services space.
• Strategic Industry Advisory: Leverage industry knowledge and proactively identify trends and disruptions to deliver actionable recommendations that shape customer engagement and sales strategy.

Skills & Experience

• Bachelor's degree or above
• At least 4+ years of experience in services-oriented solution & technical pre/post sales solutioning.
• Interest in AI and emerging technologies; data service experience is highly preferred.
• Strong communication skills with the ability to interact easily with customer stakeholders. Fluency in English, both spoken and written.
• Ability to establish and to keep long-lasting relationships with business partners, both internal and external.
• Strategic thinking, business oriented, with excellent problem-solving and project management skills.
• Analytical approach with strong data analysis skills - experience in using SQL, Power BI, Tableau, or other BI tools is preferred.
• Thrive in fast-paced, sometimes chaotic environment, skillfully multitasking and delivering results under pressure.

Benefits

• Amazing benefits! (Seriously!)
• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.

This position is for a current vacancy, and the employer intends to fill this position by October 2026.

Base Pay

$120,000 - $140,000 / year

Candidates must reside in State advertised to be considered

Life at RWS

If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood , then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.