Solutions Architect: MSP Tech Strategy & Client Enablement

Convergence Networks; Yakima (WA); On-site; USD 73,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k and RRSP plans

Education reimbursement

Job summary

Convergence Networks in Yakima, WA is seeking a Solutions Architect to lead project proposals and architectural consulting for our Professional Services and Business Services Teams. The role requires organization, the ability to manage multiple priorities, and excellent customer service in a fast-paced MSP environment.

You will collaborate with vCIOs, analyze business requirements, design solutions aligned with Convergence standards, identify technical constraints, and prepare budgets and

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 5+ years of MSP project/solution design experience.
• Previous solution architecting experience: writing proposals, developing standard solutions, performing client demos, supporting sales calls, researching new products.

Responsibilities

• Analyze, validate and establish business requirements.
• Collaborate with internal and external stakeholders to ensure the proposed solution meets established Convergence standards and client objectives.
• Design solutions aligned with Convergence's standard stack and client requirements.
• Identify functional and non-functional requirements related to integrations, scalability and security.
• Prepare budgets with a +/-% level of confidence.
• Prepare a detailed quote after budget approval including all elements of the solution.

Skills

MSP project design

Client demos

Proposal writing

Technical consultation

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

ConnectWise

Kaseya

MSP tools

Job description

Convergence Networks in Yakima, WA is seeking a Solutions Architect to lead project proposals and architectural consulting for our Professional Services and Business Services Teams. The role requires organization, the ability to manage multiple priorities, and excellent customer service in a fast-paced MSP environment.

You will collaborate with vCIOs, analyze business requirements, design solutions aligned with Convergence standards, identify technical constraints, and prepare budgets and