Solutions Architect in the USA or Canada

Cloud4good; Northern (KY); Remote; USD 120,000 - 160,000; Full time

Job summary

Cloud for Good is seeking a Solutions Architect to design scalable Salesforce solutions for nonprofit and education sectors. The role requires deep expertise in Sales, Service, Experience Clouds, and integration with external systems.

You will lead technical design, data flows, and release strategies while guiding client engagements and project delivery. The position is fully remote in the USA or Canada, with travel up to 20% of the time.

Qualifications

• Salesforce Admin certification required; Architect certifications preferred
• Minimum of three years technical implementation experience
• Six to seven years of IT experience with Salesforce expertise
• Experience with Agile methodologies and sprint frameworks
• Experience developing scalable, high-performance Salesforce solutions
• Knowledge of nonprofit or higher education industries and NPSP/EDU is preferred
• Strong consulting, project management and organizational skills

Responsibilities

• Lead technical requirements gathering sessions
• Oversee documentation and data flow diagrams
• Guide environment management and release strategies
• Provide technical guidance to Services and Sales teams
• Lead Salesforce implementation projects and architecture reviews
• Create custom applications on Force.com and integrate Salesforce with other systems
• Ensure expert-level knowledge of CRM app development and integrations

Skills

Salesforce

Architecture

LDV handling

Agile

Consulting

Force.com

Security

Tools

Salesforce DX

AppExchange

Mulesoft

Informatica Cloud

Boomi

VS Code

Aura/Lightning Web Components

Job description

Solutions Architect in the USA or Canada

Cloud for Good is seeking a Solution Architect that is highly experienced in designing scalable Salesforce solutions, preferably for nonprofit organizations and/or education institutions. The Solution Architect will have strong technical skills and the ability to juggle multiple projects at one time. The best candidates are Salesforce experts with a passion for nonprofits and educational institutions.

The Solution Architect should have extensive knowledge of Salesforce.com Sales, Service, Experience, Data 360, Nonprofit, and Education Industry Clouds. They could be responsible for successfully creating custom applications on the Salesforce Platform and integrating Salesforce.com with other systems. In this capacity, the Solution Architect will be an expert in system design for nonprofit and education use cases. Typical projects may include custom architectures built on top of Agentforce for NonProfit (Nonprofit Cloud) or Agentforce for Education (Education Cloud) utilizing flow, apex, omnistudio and Aura/Lightning Web Components, applications from the AppExchange, and other tools that extend the platform. The Solution Architect will provide technical guidance to support business and product strategies, serving as the technical lead for implementation design.

Location: Virtual: Home-based office in the US or Canada

Work Authorization: Citizens or Permanent Residents of USA or Canada. Cannot provide Visa sponsorship.

Main Responsibilities

• Lead technical requirements gathering sessions
• Oversee and approve creation and maintenance of application and system documentation used in design, testing or programming efforts, including ERDs, system landscapes, and data flow diagrams
• Work comfortably with large data volumes (LDV) and be able to make recommendations for handling LDV both on and off the Salesforce.com platform
• Guide the environment management plan and release strategies for projects, validating that the correct development environments, change controls, and deployment plans are in place; plans may include source control and continuous integration set-up
• Identify synergies between the various SaaS product offerings in terms of application and infrastructure and will offer guidance on best practices and efficiencies in the utilization
• Work with Account Executives in a Sales Engineering function to scope project proposals with appropriate estimates for the level of effort to deliver solutions and present a vision to prospects of possible solutions and outcomes
• Oversee or review large data migrations
• Provide colleagues with one-off and ongoing technical assistance as needed
• Serve as the lead technical resource on Salesforce implementation projects
• Oversee project architecture and technical solutions (automation, integration, release management)
• Provide technical guidance to Services and Sales regarding the development of Salesforce.com applications to support business and product strategies
• Gather and assess client technical requirements
• Create custom applications using Force.com and integrate Salesforce.com with other systems
• Maintain expert-level knowledge of CRM application development, Salesforce.com integration, and extension, features, and designing solutions
• Evaluate all SaaS vendors operational practices, security, and system architectures
• Show a commitment to customer satisfaction

Qualifications and Education Requirements

• Salesforce certifications (Admin) required; Salesforce Architect certifications (or component Designer certifications) preferred
• Minimum of three years technical implementation experience, excellent organizational skills, and ability to handle multiple tasks simultaneously
• Six to seven years of IT experience, advanced skills in Salesforce, business analysis, and project scoping
• Experience with Agile methodologies including working within a sprint framework
• Experience developing scalable, highly-performant solutions for complex business requirements leveraging the Force.com platform
• Applied knowledge of Salesforce and the Sales, Services, and Community functions
• Nonprofit or higher ed industry experience and knowledge of NPSP, EDA, Agentforce Nonprofit, and/or Agentforce Education is highly preferred.
• Strong Salesforce technical knowledge, data modeling skills, and understanding/awareness of other systems commonly found in nonprofit or higher ed system landscapes
• Technical knowledge includes depth and breadth on SF platform across multiple clouds, ability to design scalable architectures for LDV, ability to design performant/efficient automation (declarative or code)
• Ability to develop practical solutions and methodologies as related to Salesforce
• Strong consulting skills, including project management and organization

Nice-to-Have Qualifications

• Solid experience in Data Modeling concepts and tools, including database experience with SOQL, SQL, and/or Oracle
• Experience with Middleware or ETL tooling (Such as Mulesoft, Informatica Cloud, Boomi)
• Experience with VS Code, Salesforce DX, or other IDE’s a plus

Key Skills

• Problem-solving skills
• Logical and process-oriented thinking
• Excellent organizational skills
• Ability to handle multiple tasks simultaneously
• Strong attention to detail
• Strong written and verbal communication skills
• Passion for continuous learning

Working Successfully at CFG

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

• Travel Requirements
  • All roles at Cloud for Good include a travel component. Business travel—both domestic and international—may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. – 5:00 p.m. in your local time zone).
• Client Time Zone Alignment
  • As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role.

Disclaimers

• At Cloud for Good, we are proud to be an Equal Opportunity Employer and adhere to the principles of Equal Employment Opportunity (EEO). We do not discriminate in employment decisions or practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic.
• Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients. We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
• Use of AI in Interviewing
  • At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
  • Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
  • We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.

Virtual: Home-based office in the USA or Canada.