Solutions Architect: Client Delivery & Implementation Lead

TransPerfect; Portland (OR); On-site; USD 85,000 - 115,000; Full time

Job summary

TransPerfect in Portland, OR is seeking a Solutions Engineer to gather and analyze client configuration requirements, draft project plans with timelines, and ensure deadlines are met. You will coordinate with client teams, oversee GlobalLink implementation, execute configuration tasks, and serve as the primary technical contact, mentoring new staff and contributing to process improvements.

This role requires a bachelor’s degree and 2–3 years in a client‑facing role, plus excellent English

Qualifications

• Bachelor's degree or equivalent required.
• 2–3 years in a client-facing role.
• Project management and client solution implementation experience.
• Investigation and troubleshooting skills.
• Excellent written and verbal English communication skills.
• Strong interpersonal and collaboration abilities.
• Effective time management and documentation skills.
• Knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Translation Memory Tools.

Responsibilities

• Gather and analyze configuration requirements from clients.
• Draft project plans with implementation details and timelines.
• Ensure the deadlines of the implementation timeline are met.
• Coordinate with clients’ internal teams while overseeing GlobalLink implementation.
• Execute and verify configuration tasks in GlobalLink tools based on client requirements.
• Act as the primary technical point of contact and escalation for clients.
• Assist the support team with client configuration issues.
• Mentor new team members and contribute to process improvements.
• Prepare trainings and procedures for team development.
• Contribute to internal projects and additional tasks as assigned by management.

Skills

Client-facing

Project management

Time management

Problem solving

Analytical skills

English communication

Interpersonal skills

Documentation

Collaboration

Team leadership

Education

Bachelor's degree or equivalent

Tools

CAT Tools

Translation Environments

Translation Portals

Localization Tools

Machine Translation

Post-Editing

Terminology management

Translation Memory Tools

Job description

TransPerfect in Portland, OR is seeking a Solutions Engineer to gather and analyze client configuration requirements, draft project plans with timelines, and ensure deadlines are met. You will coordinate with client teams, oversee GlobalLink implementation, execute configuration tasks, and serve as the primary technical contact, mentoring new staff and contributing to process improvements.

This role requires a bachelor’s degree and 2–3 years in a client‑facing role, plus excellent English