Solutions Architect, AI Integrations & Enablement

Merge Labs; New York (NY); On-site; USD 130,000 - 155,000; Full time

Benefits offered by this job

Unlimited PTO

10 company holidays

Health, vision, and dental insurance

401K Plan

Home office stipend $200

Free dinner when working past 7pm

Job summary

Merge is seeking a Solutions Architect to lead technical engagements with customers during integration of its platform. You will act as the primary technical contact for customers and partners, ensuring a smooth developer experience while coordinating with engineering and platform teams to surface product improvements based on customer insights.

You will onboard new customers through technical demonstrations and training, and help scale a growing solutions architecture team as Merge expands its

Qualifications

• 4+ years in solutions architecture, solutions engineering, sales engineering, or software engineering.
• Computer science background or other technical/quantitative orientation.
• Strong verbal and written communication skills.
• Strong work ethic, goal-oriented, and great attention to detail.
• Prior startup experience is a plus.

Responsibilities

• Lead as the key technical contact for customers and partners as they integrate Merge products.
• Take ownership of technical customer relationships and ensure a seamless developer experience.
• Work with engineering and platform teams to highlight product improvements from customer insights.
• Onboard new customers by providing technical demonstrations and training.
• Create the foundation for a successful and rapidly growing solutions architecture team.

Skills

Solutions architecture

Customer engagement

Technical leadership

Communication (verbal & written)

Education

Computer science background

Job description

Merge is seeking a Solutions Architect to lead technical engagements with customers during integration of its platform. You will act as the primary technical contact for customers and partners, ensuring a smooth developer experience while coordinating with engineering and platform teams to surface product improvements based on customer insights.

You will onboard new customers through technical demonstrations and training, and help scale a growing solutions architecture team as Merge expands its