Solutions Architect, Adobe Experience Cloud

Dentsu Aegis Network Ltd.; Maryland; Hybrid; USD 94,000 - 155,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

401k

Paid time off and holidays

Job summary

Merkle is seeking a Solutions Architect to lead end-to-end Adobe Experience Cloud engagements, translating business objectives into scalable architectures across AEM, AEP, Real-Time CDP, AJO, and CJA.

You will partner with clients and delivery teams to shape data, AI, and personalization strategies, ensuring governance and compliance while mentoring engineers to deliver customer journeys that drive measurable value.

Qualifications

• Experience designing enterprise Adobe Experience Cloud solutions for large-scale deployments.
• Proven ability to advise executive stakeholders and translate business objectives into technical roadmaps.
• Hands-on expertise with AEM, AEP, Real-Time CDP, AJO, and CJA.
• Experience with cloud data platforms (Snowflake, Databricks, BigQuery, Microsoft Fabric or similar).
• Knowledge of data architecture, identity resolution, consent management, and governance frameworks.
• Client-facing consulting experience with strong communication and presentation skills.

Responsibilities

• Lead end-to-end solution architecture for complex Adobe Experience Cloud engagements.
• Facilitate discovery workshops and architecture reviews with clients and stakeholders.
• Design data, AI, and personalization strategies including governance and compliance.
• Mentor delivery teams to ensure architectural quality and consistency across projects.

Skills

Solutions Architecture

Enterprise Architecture

Adobe Experience Cloud

Data architecture

Identity resolution

Governance frameworks

Executive stakeholder communication

Tools

Adobe Experience Manager (AEM)

Adobe Experience Platform (AEP)

Real-Time CDP

Adobe Journey Optimizer (AJO)

Customer Journey Analytics (CJA)

Job description

Job Description: Architect the Future of Customer Experience Are you an Adobe expert who thrives at the intersection of strategy, architecture, data, and AI? We're looking for a Solutions Architect to lead the design of enterprise-scale Adobe Experience Cloud solutions that drive measurable business outcomes. In this role, you'll serve as the technical bridge between business vision and implementation execution, partnering with clients, enterprise architects, engineers, and product leaders to create scalable, data-driven customer experience ecosystems. You'll help organizations unlock the full power of Adobe Experience Cloud while integrating emerging AI capabilities that accelerate personalization, content creation, and business value. If you enjoy solving complex technology challenges, influencing executive stakeholders, and designing end-to-end customer experience solutions, we'd love to meet you.

What You'll Do

• Lead Solution Architecture: Own end-to-end architecture design for complex Adobe Experience Cloud engagements. Translate business objectives into scalable technical solutions. Design architecture across Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Real-Time CDP, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). Create integration blueprints, data models, identity resolution frameworks, and governance strategies.
• Drive Client Success: Facilitate discovery workshops and architecture reviews. Serve as the primary technical advisor for client stakeholders. Present recommendations, trade-offs, and roadmaps in business-friendly language. Guide organizations through digital transformation and customer experience modernization initiatives.
• Shape Data, AI, and Personalization Strategies: Architect audience activation, customer data, consent management, and identity strategies. Design solutions leveraging predictive decisioning and generative AI capabilities. Establish responsible AI governance and compliance frameworks. Evaluate emerging Adobe capabilities including Firefly, GenStudio, and AI-powered personalization solutions.
• Mentor and Enable Delivery Teams: Partner with engineering and product teams to ensure successful implementation. Provide technical leadership and mentorship. Drive architectural quality, best practices, and solution consistency across engagements.

What We're Looking For

• Experience in Solutions Architecture, Technical Consulting, or Enterprise Architecture.
• Proven success designing complex, multi‑system customer experience solutions.
• Hands‑on expertise with Adobe Experience Cloud technologies, including: Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Real‑Time CDP, Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA).
• Experience with cloud data platforms such as Snowflake, Databricks, BigQuery, Microsoft Fabric, or similar technologies.
• Strong knowledge of data architecture, identity resolution, consent management, and governance frameworks.
• Client‑facing consulting experience with executive and technical stakeholders.
• Exceptional communication and presentation skills.

Preferred Certifications & Credentials

• Adobe Certifications (Strongly Preferred)
• Adobe Certified Expert (ACE)
• Adobe Experience Platform Architect Certification
• Adobe Experience Manager (AEM) Certification
• Adobe Journey Optimizer Certification
• Adobe Data Architect Certification
• Cloud & Data Certifications (Preferred)
• SnowPro Certification
• Databricks Certification
• Google Cloud Professional Architect
• Comparable cloud data platform certifications

Additional Differentiators

• Adobe Champion status or active participation in Adobe community programs
• Experience with Adobe Firefly, GenStudio, or generative AI solutions
• Experience working in regulated industries such as Healthcare, Pharma, Financial Services, or Insurance
• Expertise in GDPR, HIPAA, CCPA, FDA, or EMA compliance frameworks
• Industry speaking engagements, published thought leadership, or Adobe ecosystem contributions

Why Join Us?

You'll work on some of the most innovative customer experience transformations in the market today, helping enterprise brands connect data, content, AI, and customer journeys into unified experiences. This is an opportunity to influence strategy, design cutting‑edge architectures, and become a trusted advisor to some of the world's leading organizations.

Ready to architect what's next?

Location: USA - Remote - Maryland

Brand: Merkle

Time Type: Full time

Contract Type: Permanent

The annual salary range for this position is $94,000 - $155,000.

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us.