Solutions Architect

Thisiscny; City of Syracuse (NY); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Flexible time off

401(k) with employer contributions

Life insurance

Disability insurance

Remote or hybrid work environment

Stock options

Job summary

Hidden Level is transforming airspace safety with drone detection and airspace technology. We seek a mission-driven Solutions Architect to join our Products and Programs team, acting as a cross‑functional force multiplier for proposals, demonstrations, and customer engagements.

This role requires travel 25-30% (domestic and international) and on-site SME leadership for DoD and enterprise customers. Syracuse, NY hybrid; remote work is considered.

Qualifications

• Bachelor's or Master’s degree in Engineering, Computer Science, Physics, or a related technical discipline.
• 7+ years of experience with at least 3 years in RF sensing, ground-based radar, C-UAS, ISR, or related tech.
• Proven success in technical proposal writing and solution architecture.
• Strong leadership with cross-functional influence and roadmap alignment.
• In-field testing, validation, and demonstration experience.
• Excellent verbal communication with senior government customers.
• Eligible for a U.S. security clearance (or current clearance preferred).
• Ability to travel 25-30% domestically and internationally.

Responsibilities

• Lead technical solutioning and mission architecture for customer opportunities.
• Authorship of technical volumes for RFI/RFP responses and white papers.
• Translate complex concepts into customer-aligned solutions.
• Collaborate with Sales, Marketing, Engineering, and Product on win themes.
• Lead product demos, live flight events, and customer trials as SME.
• Provide technical direction to cross-functional teams for demonstrations.
• Support business development from shaping to final submission.

Skills

Technical leadership

Proposal writing

Solution architecture

RF sensing knowledge

DoD/federal engagement

Communication with senior customers

In-field testing/validation

Travel readiness

Education

Bachelor's or Master’s in Engineering/CS/Physics

Job description

Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments.

Hidden Level is seeking a mission-driven, technically adept Solutions Architect to join our growing Products and Programs team. This individual will serve as a cross-functional force multiplier, combining domain expertise in sensor technologies and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, mission architectures, and customer engagements.

This role includes a dynamic and mission-critical travel component, with approximately 25%–30% travel annually (roughly 12–15 weeks per year). In partnership with Program Management, you will serve as the technical lead for product demonstrations and live flight events. You’ll often be on‑site as the subject matter expert, ensuring technical solution integrity, supporting execution, and representing Hidden Level in customer‑facing environments.

Location:

Syracuse, NY (Hybrid preferred). Fully remote candidates will also be considered.

Responsibilities:

Technical Solutioning and Proposal Development

• Lead technical solutioning and mission architecture development for customer opportunities, including authorship of technical volumes for RFI/RFP responses, white papers, and other customer‑facing deliverables.
• Translate complex technical concepts into compelling, customer‑aligned solutions.
• Collaborate with Sales, Marketing, Engineering, and Product to shape win themes, technical discriminators, and architecture narratives.

Demo & Engagement Leadership

• Lead technical solution planning for emerging product demos, live flight events, and customer trials, ensuring the architecture and configuration align with customer objectives and product roadmap.
• Serve as a front‑line technical expert during DoD, federal, and enterprise customer engagements.
• Provide technical direction and system requirements to cross‑functional teams in support of demonstration readiness.
• Partner with the Program Managers to prepare for events, define technical success criteria, and ensure readiness for execution.

Capture & Pre-Sales Engineering

• Provide technical support to business development efforts, from early shaping to final proposal submission.
• Participate in customer discovery conversations and requirements definition efforts.

Internal Coordination & Enablement

• Be the bridge between Products, Engineering, and Sales, ensuring solution integrity, feasibility, and alignment with roadmap.
• Independently own technical solutioning for Hidden Level products, coordinating with Product Managers, Engineering, and others as necessary.

Required Qualifications:

• Bachelor's or Master’s degree in Engineering, Computer Science, Physics, or a related technical discipline.
• Minimum 7+ years of experience with at least 3 years in RF sensing, ground‑based radar, C-UAS, ISR, or related technology domains.
• Proven success in technical proposal writing and solution architecture.
• Strong technical leadership skills with the ability to influence cross‑functional teams and drive solution alignment.
• Experience with in‑field testing, validation, and demonstration of technical articles
• Excellent verbal communication with comfort and capability of interfacing with senior government customers.
• Eligible for a U.S. security clearance (or current clearance preferred).
• Ability to travel 25-30% domestic & international

Compensation and Benefits:

Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, and disability insurance. The company also provides a remote or hybrid work environment and potential stock options.

Salary Range

The anticipated salary range for this position based out of Syracuse, NY is estimated at $140,000 to $180,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer

Equal Opportunity Employer:

Hidden Level is an Equal Opportunity/ Affiantive Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Security Note:

Due to the nature of Hidden Level’s technology, only U.S. citizens can be considered for this position.