Solution Sales Specialist, Patient Experience-eCOA

Dassault Systèmes; New York (NY); Hybrid; USD 135,000 - 155,000; Full time

Benefits offered by this job

Medical, dental, life and disability

401(k) matching

Flexible paid time off

Job summary

Medidata, a Dassault Systèmes brand, is seeking a Patient Experience Solution Sales Specialist in New York City. You will drive revenue for the Patient Experience solutions by engaging Sponsors and CROs, collaborating with cross-functional teams, and closing strategic deals.

The role requires SaaS sales experience in life sciences, knowledge of the clinical trial R&D process, and the ability to travel up to 50% as needed.

Qualifications

• Sales experience in biopharma, life sciences, or CRO with targets exceeded.
• Knowledge of the biopharmaceutical R&D process.
• Experience working within Clinical Operations.
• Experience managing relationships with senior-level customers and partners.
• Willingness to travel 30–50% (varies by quarter).
• Experience forecasting, pipeline management, and quota attainment.
• Bachelor's Degree in Life Sciences, Engineering or CS or equivalent experience.

Responsibilities

• Achieve quarterly and annual sales targets for Medidata Patient Experience solutions.
• Collaborate with Account Managers to develop strategies and promote end-to-end solutions.
• Qualify opportunities, build a robust pipeline, and increase market share.
• Provide SME support to marketing activities (webinars, white papers, conferences).
• Develop and deliver training to grow knowledge across sales and partner teams.
• Progress opportunities through the sales cycle and close deals.

Skills

SaaS sales

Clinical Operations

Customer relationships

Forecasting

Pipeline management

Education

Bachelor's Degree in Life Sciences, Engineering or CS

Job description

Location

This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in‑person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground‑breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry‑leading expertise, analytics‑powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end‑to‑end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systèmes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team

The Patient Experience, Solution Specialists team is responsible for the creating growth of Medidata's platform offering to support eCOA, eConsent, myMedidata LIVE, myMedidata Registries, and Sensor Cloud. This team works with life sciences companies (sponsors) and CROs to accomplish clinical trials by including the Patient Experience solutions. As a Patient Experience Solution Sales Specialist with Medidata, you are the primary resource responsible for driving, prospecting and closing sales of this experience. You will report to the VP of Solution Sales Specialists, Patient Experience.

Responsibilities

• Achieve a quarterly and annual sales target by increasing incremental revenue for the Medidata Patient Experience solutions.
• Achieve your quarterly/annual sales target.
• Collaborate with Account Managers to complete sales strategies, presenting and promoting the value of Medidata's end‑to‑end solutions to Sponsors
• Use competitive intelligence to understand client needs and align our Patient Experience solutions to help them achieve their strategic goals.
• Work with Pre‑Sales, Marketing, and Product teams to qualify opportunities, build a pipeline, and increase market share.
• Progress identified Patient Experience opportunities through the sales cycle
• Provide subject matter expertise to support marketing activities, including webinars, white papers, and conference presentations.
• Develop and deliver training to grow knowledge of the Patient Experience solution area across the direct sales team and partner teams.

Qualifications

• Sales experience in the biopharma, life sciences, or CRO industry with experience exceeding sales targets. Selling experience SaaS sales cycles
• Knowledge of the biopharmaceutical clinical trials R&D process
• Experience working within Clinical Operations.
• Experience managing relationships with customers and partners at a senior management and director level
• Perform qualification and discovery with new clients to improve pipeline growth by identifying scientific and value for the client
• Experience discerning whether a prospect is a good fit for a product based on discovery conversations, and tactically to solve complex
• Experience establishing communication and engagement with prospects
• Comfort with sustained business travel of 30-50% (will vary by quarter)
• Experience with sales forecasting, pipeline management, quarterly goal accomplishment, territory plan development
• Bachelor's Degree in the Life Sciences, Engineering or Computer Science-focused discipline or equivalent experience

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $135,000-$155,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non‑sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non‑discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Inclusion Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non‑discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $116250 and $155000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.