Solution Owner ERP Timekeeping

Emplify Health; Wisconsin; On-site; USD 110,000 - 150,000; Full time

Job summary

Emplify Health is seeking a Solution Owner for ERP timekeeping and scheduling, based on-site in La Crosse, WI. You will oversee timekeeping and scheduling solutions, gather requirements, and coordinate system configurations to align with organizational goals and improve workforce management.

You will work with clinical and non-clinical teams, IT, and vendors to manage upgrades, resolve issues, and maintain data integrity, while delivering training and end-user guidance to ensure effective use of

Qualifications

• Experience with ERP timekeeping and scheduling systems.
• Ability to translate operational needs into system capabilities.
• Collaborate with clinical, HR, operations, and IT teams.
• Troubleshoot system issues and coordinate with vendors.
• Create user training materials and document workflows.
• Healthcare operations or workforce management experience is beneficial.
• Bachelor’s degree or equivalent in IS, business, or healthcare admin.
• On-site work experience in dynamic environments with multiple priorities.

Responsibilities

• Gather and prioritize business requirements for ERP timekeeping and scheduling.
• Coordinate system configuration, enhancements, and upgrades.
• Collaborate with clinical and non-clinical departments to optimize workflows.
• Partner with IT and vendor teams to manage upgrades and resolve issues.
• Monitor performance metrics and user feedback for continuous improvement.
• Provide guidance, training, and documentation for end-users.

Skills

ERP timekeeping

Scheduling systems

Business analysis

Requirements gathering

Process mapping

Cross-functional collaboration

Vendor coordination

Training materials

Education

Bachelor's degree in information systems or related field

Job description

Company Description

Emplify Health is a not-for-profit, patient-centered healthcare network formed by Gundersen and Bellin Health, two of the Midwest’s most respected health systems. With headquarters in Green Bay and La Crosse, Wisconsin, the organization provides primary, specialty, and emergency care across 11 hospitals and more than 100 clinics in Wisconsin, Minnesota, Iowa, and Michigan’s Upper Peninsula. Team members are part of a mission-driven environment focused on improving health outcomes and supporting thriving communities. Emplify Health emphasizes empathy in every interaction and fosters a culture where compassionate care and collaboration are central to daily work. Candidates can expect to join a stable, regionally recognized health system committed to innovation and service.

Role Description

This full-time, on-site Solution Owner, ERP Timekeeping & Scheduling role is based in La Crosse, WI. The Solution Owner is responsible for overseeing the ERP timekeeping and scheduling solutions, ensuring they align with organizational goals and support accurate workforce management. Day-to-day responsibilities include gathering and prioritizing business requirements, coordinating system configuration and enhancements, and collaborating with clinical and non-clinical departments to optimize scheduling workflows. The role involves partnering with IT and vendor teams to manage upgrades, resolve system issues, and maintain data integrity, as well as monitoring performance metrics and user feedback to drive continuous improvement. The Solution Owner also provides guidance, training, and documentation for end-users to help them effectively use timekeeping and scheduling tools.

Qualifications

• Experience with ERP systems focused on timekeeping and scheduling, including solution ownership or product management responsibilities.
• Skills in business analysis, requirements gathering, and process mapping to translate operational needs into system capabilities.
• Ability to collaborate with cross-functional teams, including clinical leaders, HR, operations, and IT, to design and refine workforce management solutions.
• Competence in troubleshooting system issues, coordinating with vendors, and supporting testing and implementation of upgrades or new features.
• Strong communication skills for documenting workflows, creating user training materials, and presenting recommendations to stakeholders.
• Experience in healthcare operations or workforce management is highly beneficial.
• Bachelor’s degree in information systems, business, healthcare administration, or a related field, or equivalent relevant experience.
• Demonstrated ability to work on-site in a dynamic environment, manage multiple priorities, and maintain attention to detail in timekeeping and scheduling processes.