Solution Engineer

US Health Partners, LLC; United States; Remote; USD 130,000 - 210,000; Full time

Job summary

TELUS Digital seeks Senior and Principal Solution Engineers to join our remote Salesforce Practice. You will lead pre-sales efforts, perform discovery, craft tailored cloud solutions, and present compelling proposals aligned with client objectives.

This role emphasizes leadership, technical excellence, and client-focused outcomes across multi-cloud deployments. Ideal candidates have 2–4 years in pre-sales with leadership, 2–4 years of Salesforce delivery, and five Salesforce certifications.

Qualifications

• 2-4 years in pre-sales with leadership
• 2-4 years of Salesforce delivery
• Broad exposure to Salesforce implementations
• Five Salesforce certifications including Admin, Consulting, and Architect-level credentials

Responsibilities

• Pre-Sales Leadership: Provide technical expertise for multi-cloud deals and complex use cases.
• Discovery & Demo: Lead discovery sessions, capture requirements, and deliver tailored demonstrations or POCs.
• Solution Design: Own the solution design process and respond to RFIs/RFPs with business-relevant solutions.
• Estimation: Develop ROM documents with clear assumptions and ensure alignment with delivery.
• Closing: Tailor proposals and present to Sales Directors to address key deal criteria.
• Client Advocacy: Keep customer needs central to all solutioning efforts.

Skills

Salesforce

Pre-sales leadership

Solution design

Communication

Mentoring

Job description

Role: Solution Engineer (Pre-Sales Engineer) – Senior, and Principal Levels

Location: Remote

About Us:
Our TELUS Digital Salesforce Practice is passionate about empowering enterprises with the transformative power of cloud computing. As a leading Salesforce consulting partner, we work with organizations across industries to deliver innovative, business-relevant solutions that drive growth, efficiency, and customer success.

We are looking for dynamic Solution Engineers (Pre-Sales Engineers) across all levels— Senior, and Principal to join our Sales team. If you thrive on solving complex problems, crafting tailored solutions, and delivering exceptional value to clients, we want to hear from you!

Summary:

Solution Engineers are trusted advisors and subject matter experts who play a critical role in the pre-sales process. They work closely with Sales and Delivery teams to uncover customer needs, design solutions, develop estimates, and craft compelling proposals and strong contracts. The role combines technical expertise, business acumen, and strong communication skills to demonstrate our solutions to meet client objectives.

Responsibilities:

Solution Engineering (All Levels)

• Pre-Sales Leadership: Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases.

• Discovery & Demo: Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs).

• Solution Design: Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions.

• Estimation: Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff.

• Closing: Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors.

• Client Advocacy: Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor.

• Communication: Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders, from System Administrators to C-suite executives.

• Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs.

Center of Excellence (CoE) Contribution (All Levels)

• Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE.

• Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities.

• Identify and implement process improvements to enhance efficiency and consistency.

Leadership Responsibilities:

• Principal Level:

  • Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching.

  • Drive continuous improvement initiatives across the Salesforce practice portfolio.

  • Actively collaborate with Sales and Delivery leadership to optimize pre-sales strategies.

• Senior Level:

  • Support and mentor junior team members to foster growth and expertise.

  • Take ownership of key initiatives that improve pre-sales processes and team effectiveness.

Continuous Learning (All Levels)

• Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices.

• Engage in training and certifications to deepen expertise and support innovation goals.

Qualifications by Level:

Principal Level

• Experience:

  • 2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.

  • 2-4 years of prior delivery experience on the Salesforce platform.

• Expertise: Broad exposure to Salesforce implementations, complex solutioning, and estimation.

• Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

Senior Level

• Experience:

  • 1-2 years in pre-sales roles, with experience mentoring team members.

  • 2-4 years of prior delivery experience on the Salesforce platform.

• Expertise: Strong knowledge of Salesforce implementations, with accountability for solution design and estimation.

• Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

Key Competencies for All Levels:

• Strong technical aptitude and ability to learn new technologies quickly.

• Excellent verbal and written communication skills.

• Team-oriented mindset with a willingness to collaborate across onshore, nearshore, and offshore teams.

• Customer-first attitude with a passion for solving problems and delivering value.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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