Solution Engineer

US Health Partners, LLC; United States; Teletrabalho; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

TELUS Digital is seeking dynamic Solution Engineers (Pre-Sales) at Senior and Principal levels for our Salesforce practice. This remote role supports the Sales team with technical expertise, solution design, and accurate estimates to win complex cloud deals.

Ideal candidates will demonstrate leadership, deep Salesforce knowledge, and strong communication skills to present solutions to executives and technical staff alike, collaborating across onshore, nearshore, and offshore teams.

Qualificações

• Minimum five Salesforce certifications for Principal/Senior levels.
• Strong knowledge of Salesforce implementations and estimation.
• Experience leading pre-sales activities and mentoring teams.

Responsabilidades

• Pre-Sales Leadership: provide technical leadership for multi-cloud deals, data migration, integrations, and complex use cases.
• Discovery & Demo: lead discovery, capture requirements, and deliver tailored demos or POCs.
• Solution Design: own design process, craft proposals, respond to RFIs/RFPs with business-aligned solutions.
• Estimation: prepare detailed ROM estimates with clear assumptions and handoff alignment.
• Closing: tailor proposals and present to Sales Directors to close deals.
• Client Advocacy: keep client goals central to all solutioning efforts.
• Communication: explain complex solutions to technical and non-technical stakeholders.
• Collaboration: work with Salesforce partners and Solution Engineers on POCs and RFPs.

Conhecimentos

Salesforce

Pre-Sales

Solution Design

Estimation

Communication

Leadership

Collaboration

POC/Demos

Multi-cloud

Formação académica

Salesforce certifications (Admin, Consulting, Architect)

Ferramentas

Salesforce

Descrição da oferta de emprego

Role: Solution Engineer (Pre-Sales Engineer) – Senior, and Principal Levels

Location: Remote

About Us:
Our TELUS Digital Salesforce Practice is passionate about empowering enterprises with the transformative power of cloud computing. As a leading Salesforce consulting partner, we work with organizations across industries to deliver innovative, business-relevant solutions that drive growth, efficiency, and customer success.

We are looking for dynamic Solution Engineers (Pre-Sales Engineers) across all levels— Senior, and Principal to join our Sales team. If you thrive on solving complex problems, crafting tailored solutions, and delivering exceptional value to clients, we want to hear from you!

Summary:

Solution Engineers are trusted advisors and subject matter experts who play a critical role in the pre-sales process. They work closely with Sales and Delivery teams to uncover customer needs, design solutions, develop estimates, and craft compelling proposals and strong contracts. The role combines technical expertise, business acumen, and strong communication skills to demonstrate our solutions to meet client objectives.

Responsibilities:

Solution Engineering (All Levels)

• Pre-Sales Leadership: Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases.

• Discovery & Demo: Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs).

• Solution Design: Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions.

• Estimation: Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff.

• Closing: Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors.

• Client Advocacy: Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor.

• Communication: Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders, from System Administrators to C-suite executives.

• Collaborate with Salesforce Partner and Solution Engineers for POC’s and RFP responses for solution approach and partner packs.

Center of Excellence (CoE) Contribution (All Levels)

• Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE.

• Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities.

• Identify and implement process improvements to enhance efficiency and consistency.

Leadership Responsibilities:

• Principal Level:

  • Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching.

  • Drive continuous improvement initiatives across the Salesforce practice portfolio.

  • Actively collaborate with Sales and Delivery leadership to optimize pre-sales strategies.

• Senior Level:

  • Support and mentor junior team members to foster growth and expertise.

  • Take ownership of key initiatives that improve pre-sales processes and team effectiveness.

Continuous Learning (All Levels)

• Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices.

• Engage in training and certifications to deepen expertise and support innovation goals.

Qualifications by Level:

Principal Level

• Experience:

  • 2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.

  • 2-4 years of prior delivery experience on the Salesforce platform.

• Expertise: Broad exposure to Salesforce implementations, complex solutioning, and estimation.

• Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

Senior Level

• Experience:

  • 1-2 years in pre-sales roles, with experience mentoring team members.

  • 2-4 years of prior delivery experience on the Salesforce platform.

• Expertise: Strong knowledge of Salesforce implementations, with accountability for solution design and estimation.

• Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.

Key Competencies for All Levels:

• Strong technical aptitude and ability to learn new technologies quickly.

• Excellent verbal and written communication skills.

• Team-oriented mindset with a willingness to collaborate across onshore, nearshore, and offshore teams.

• Customer-first attitude with a passion for solving problems and delivering value.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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