Solution Design Specialist - Laboratory Workflow

Abbott; Portland (OR); Remote; USD 67,000 - 74,000; Full time

Job summary

A leading company in molecular diagnostics is looking for a Solution Design Specialist in Portland, OR, who will support sales through technical designs that drive efficiency and improve patient care. This remote role requires substantial travel and expertise in automation, workflow consulting, and technical laboratory operations.

Qualifications

• 3+ years of experience in the healthcare industry required.
• 2+ years laboratory or diagnostics experience necessary.
• Lean and/or Six Sigma certification preferred.

Responsibilities

• Serve as subject matter expert for automation and molecular diagnostics.
• Analyze customer data and develop solutions design reports.
• Collaborate with marketing and product development on customer feedback.

Skills

Automation

Lean laboratory workflow

Technical laboratory skills

Client facing presentations

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Solution Design Specialist - Laboratory Workflow

Solution Design Specialist - Laboratory Workflow

3 days ago Be among the first 25 applicants

Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions. The Solution Design Specialist is part of the Abbott Molecular Diagnostic Division, which sells the Alinity m and reagents to healthcare facilities like hospitals, IDNs, reference labs, and women's health offices. This is a remote position covering the West (WA/OR/CA/AZ/NM/TX/NV) and will require 60-70% travel. The Solutions Design Specialist will serve as the subject matter expert to support sales by creating technical designs that drive cost efficiencies, operational productivity, and improve patient care. This role involves developing and implementing automation, workflow, informatics, and professional services strategies for key strategic customers and national/regional health systems. The specialist will act as a laboratory workflow consultant and communication link to global and US marketing teams, initiate competitive comparisons to support business strategy, and build long-term relationships with internal and external customers. Responsibilities include serving as subject matter expert and consultant in automation, molecular diagnostics, lean laboratory workflow, and professional services; analyzing customer data, conducting workflow assessments, and developing solutions design reports with insights and recommendations; sharing best practices to enhance molecular instrumentation functionality and customer satisfaction; ensuring balanced performance across technical specialist teams in achieving molecular diagnostics lab closes and professional services revenue; creating, standardizing, and disseminating tools to support the Solution Design team and broader sales; acting as liaison and providing input to global/US marketing, R&D, and Sales for product and process development and improvement; collaborating with marketing and product development teams to deliver voice-of-customer feedback and enhance Abbott Molecular solutions; and staying informed about laboratory lean workflow, industry trends, market regulations, and healthcare policy within the defined customer segment. Required qualifications include a Bachelor’s degree, strong automation, technical laboratory skills and lean laboratory workflow experience, 3+ years of experience in the healthcare industry, 2+ years of diagnostics and/or laboratory experience, experience designing, selling and/or implementing multisite automation and informatics projects, proficiency in client facing demonstrations and presentations, proficiency in Microsoft Word, Excel, PowerPoint, and ability to travel 60 to 70%. Preferred qualifications include diagnostics experience, understanding workflow and workflow improvement using Lean principles, Lean and/or Six Sigma certification, laboratory design experience, strong understanding on how technology drives value in healthcare, experience with building business on current accounts and creating new profitable accounts, and understanding IT technology within hospital environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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