Solution Design Specialist - Laboratory

Abbott Laboratories; Alameda (CA); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Solution Design Specialist to join their innovative molecular diagnostics division. In this remote role, you will leverage your expertise to enhance laboratory workflows and improve patient care. Collaborating with marketing and product development teams, you will drive automation and informatics strategies for key healthcare customers. This position offers a unique opportunity to make a significant impact in the healthcare sector while enjoying a supportive work environment that fosters personal and professional growth. If you are passionate about technology and healthcare, this role is perfect for you.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Flexible Work Environment

Career Development Opportunities

Qualifications

• 3+ years of experience in the healthcare industry.
• Experience designing and implementing multisite automation projects.

Responsibilities

• Serve as subject matter expert in automation and molecular diagnostics.
• Analyze customer data and develop solutions design reports.

Skills

Automation

Technical Laboratory Skills

Lean Laboratory Workflow

Client Facing Demonstrations

Presentations

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Solution Design Specialist is part of the Abbott Molecular Diagnostic Division, which sells the Alinity m and reagents to healthcare facilities like hospitals, IDNs, reference labs, and women's health offices. This is a remote position covering the West (WA/OR/CA/AZ/NM/TX/NV) and will require 60-70% travel.

The Solutions Design Specialist will serve as the subject matter expert to support sales by creating technical designs that drive cost efficiencies, operational productivity, and improve patient care. This role involves developing and implementing automation, workflow, informatics, and professional services strategies for key strategic customers and national/regional health systems. The specialist will act as a laboratory workflow consultant and communication link to global and US marketing teams, initiate competitive comparisons to support business strategy, and build long-term relationships with internal and external customers.

What You’ll Work On

• Serve as subject matter expert and consultant in automation, molecular diagnostics, lean laboratory workflow, and professional services.
• Analyze customer data, conduct workflow assessments, and develop solutions design reports with insights and recommendations.
• Share best practices to enhance molecular instrumentation functionality and customer satisfaction.
• Ensure balanced performance across technical specialist teams in achieving molecular diagnostics lab closes and professional services revenue.
• Create, standardize, and disseminate tools to support the Solution Design team and broader sales.
• Act as liaison and provide input to global/US marketing, R&D, and Sales for product and process development and improvement.
• Collaborate with marketing and product development teams to deliver voice-of-customer feedback and enhance Abbott Molecular solutions.
• Stay informed about laboratory lean workflow, industry trends, market regulations, and healthcare policy within the defined customer segment.

Required Qualifications

• Bachelor’s degree
• Strong automation, technical laboratory skills and lean laboratory workflow experience
• 3+ years of experience in the healthcare industry
• 2+ years of diagnostics and/or laboratory experience
• Experience designing, selling and/or implementing multisite automation and informatics projects
• Proficient in client facing demonstrations and presentations
• Proficient in Microsoft Word, Excel, PowerPoint
• Ability to travel 60 to 70%

Preferred Qualifications

• Diagnostics experience strongly
• Understand workflow and workflow improvement using Lean principles
• Lean and/or Six Sigma certification
• Laboratory design experience
• Strong understanding on how technology drives value in healthcare preferred
• Experience with building business on current accounts and creating new profitable accounts
• Understands IT technology within hospital environment

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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