Solution Delivery Coordinator

Resource Innovations; Arizona; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid vacation

Paid sick time

Paid holidays

401(k) employer match

Medical, dental and vision coverage

Parental leave

Employee assistance program

Commuter benefits

Job summary

Resource Innovations seeks a Solutions Delivery Coordinator in Arizona to support energy programs, contractor coordination, and customer service, ensuring efficient program delivery and compliance.

You will handle data entry with accuracy, maintain filing systems, and assist with document handling while safeguarding confidential information. A flexible 8-hour shift from 7 am to 6 pm is available; prior energy efficiency experience is a plus.

Qualifications

• 2+ years of customer service experience preferred.
• Experience with data entry and document handling in a professional setting.
• Interest in sustainability and making an environmental impact.

Responsibilities

• Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy.
• Provide exceptional customer service and call handling in a customer centric environment.
• Safeguard confidential customer information.
• Willing to support any program within the department as assigned.
• Other duties as assigned.

Skills

Customer service

Data entry

Attention to detail

Communication skills

Spanish-speaking (preferred)

Microsoft Word

Microsoft Excel

Microsoft Teams

CRM systems

Education

Bachelor’s degree preferred

Tools

CRM systems

Microsoft Word

Microsoft Excel

Microsoft OneNote

Microsoft Teams

Job description

Solution Delivery Coordinator# RI Careers## Solution Delivery CoordinatorApply: Remote: Telecommuter US - AZ: Full time: Posted 2 Days Ago: JR149**Job Description****Resource Innovations** is seeking a **Solutions Delivery Coordinator** to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery of impactful, energy initiatives. As a Solutions Delivery Coordinator, you will help customers save energy and reduce costs by ensuring programs are delivered efficiently, contractors are supported, and customers receive the maximum benefit. This role is critical to maintaining smooth day-to-day operations and meeting program goals and compliance requirements. Resource Innovations (RI) is a **women-led** energy transformation firm **focused on impact**. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. **Duties and Responsibilitie**s* Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.* Communicate effectively as part of team approach with other departments in servicing customers.* Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy.* Provide exceptional customer service and call handling in a customer centric environment.* Safeguard confidential customer information.* Willing to support any program within the department as assigned.* Other duties as assigned. **Minimum Requirement**s* Must be located in Arizona* Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm* 2+ years previous customer service and data entry experience required* Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively* Exceptional attention to detail, time management, and organizational skills* Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives* Able to meet deadlines while adapting to shifting priorities and evolving business needs* Experience with various Microsoft programs, including Word, Excel, OneNote and Teams; experience with CRM systems preferred* Excellent written and verbal communication skills* Interest in sustainability and passionate about making a meaningful impact on the environment. **Preferred skills, education and experienc**e* Bachelor’s degree preferred* 2+ years of experience in energy efficiency, sustainability, or project coordination preferred* Experience working with utility-sponsored rebate or incentive programs is a plus* Spanish-speaking bilingual candidates preferred## **About Resource Innovations**Resource Innovations (RI) is a **women-led** energy transformation firm **focused on impact**. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.## **Compensation & Benefits**Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is:$40,000.00-$49,920.00 In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes paid vacation, paid sick time, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.