Solution Delivery Coordinator

Resource Innovations, Inc.; Chandler (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Paid vacation and holidays

Job summary

Resource Innovations, Inc. is seeking a Solutions Delivery Coordinator in Arizona to support energy program delivery, coordinate contractors, and assist customers in saving energy and reducing costs.

The role emphasizes day-to-day operations, program compliance, and cross‑department collaboration. The position requires 2+ years in customer service and data entry, strong attention to detail, and proficiency with Microsoft Office and CRM systems.

Qualifications

• 2+ years of customer service and data entry experience required.
• Self-motivated and highly organized with the ability to prioritize tasks and manage multiple responsibilities.
• Exceptional attention to detail, time management, and organizational skills.
• Able to meet deadlines while adapting to shifting priorities and evolving business needs.
• Experience with Microsoft Word, Excel, OneNote and Teams; experience with CRM systems preferred.

Responsibilities

• Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy.
• Provide exceptional customer service and call handling in a customer centric environment.
• Safeguard confidential customer information.
• Willing to support any program within the department as assigned.
• Other duties as assigned.

Skills

Customer service

Data entry

Attention to detail

Education

Bachelor's degree

Tools

Word

Excel

OneNote

Teams

CRM systems

Job description

Job Description Resource Innovations is seeking a Solutions Delivery Coordinator to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery of impactful, energy initiatives. As a Solutions Delivery Coordinator, you will help customers save energy and reduce costs by ensuring programs are delivered efficiently, contractors are supported, and customers receive the maximum benefit. This role is critical to maintaining smooth day‑to‑day operations and meeting program goals and compliance requirements.

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Data Entry - enter data into various database applications with strong attention to detail and near‑perfect accuracy.
• Provide exceptional customer service and call handling in a customer centric environment.
• Safeguard confidential customer information.
• Willing to support any program within the department as assigned.
• Other duties as assigned.

Minimum Requirements

• Must be located in Arizona
• Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm
• 2+ years previous customer service and data entry experience required
• Self‑motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively
• Exceptional attention to detail, time management, and organizational skills
• Results‑driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives
• Able to meet deadlines while adapting to shifting priorities and evolving business needs
• Experience with various Microsoft programs, including Word, Excel, OneNote and Teams; experience with CRM systems preferred
• Excellent written and verbal communication skills
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• Bachelor’s degree preferred
• 2+ years of experience in energy efficiency, sustainability, or project coordination preferred
• Experience working with utility-sponsored rebate or incentive programs is a plus
• Spanish‑speaking bilingual candidates preferred

About Resource Innovations

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is:$40,000.00-$49,920.00 In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work‑life balance. This includes paid vacation, paid sick time, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre‑employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive.

Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Thank you for your interest in Resource Innovations. We are a women‑led energy transformation company dedicated to accelerating the transition to a clean energy future. By partnering with utilities, governments, and communities, we design and deliver innovative programs and solutions that improve energy efficiency, reduce carbon emissions, and create meaningful impact. We invite you to explore opportunities to join a passionate and mission‑driven team of problem‑solvers, innovators, and change‑makers working together to power a more sustainable world.

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