Solution Consultant - Clinical Operations

Veeva Systems, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 80,000 - 200,000; Full time

Job summary

Join a pioneering organization in the life sciences industry as a Solution Consultant. This role offers the opportunity to drive strategic solutions that make a real impact in Clinical Operations. Collaborate with a dynamic team to support customers with tailored product demonstrations and insightful presentations. With a focus on flexibility and employee success, this innovative firm fosters a culture where you can thrive, whether working from home or in the office. If you're passionate about empowering clients through technology and eager to tackle unique business challenges, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible PTO

Company Paid Holidays

Charitable Giving Program

Qualifications

• 3+ years’ experience in the Life Sciences industry.
• Understanding of Clinical Operations and regulatory compliance.

Responsibilities

• Translate customer requirements into Veeva Vault Clinical Operations solutions.
• Provide value-based presentations to support business development.

Skills

Communication Skills

Problem Solving

Clinical Trials Knowledge

Technical Troubleshooting

Consultative Selling

Education

Bachelor’s Degree

Tools

Veeva Vault

Cloud Solutions

Job description

Solution Consultant - Clinical Operations

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Drive strategic solutions and make a real impact in Life Sciences with Veeva!

Are you a self-starter, dedicated to delivering high-quality work? Do you thrive in a fast-paced environment, possess strong communication skills, and are confident in presenting solutions to key stakeholders? Do you have a solid understanding of Clinical Trials and the technologies that drive operational success? Join our Clinical Operations team as a Solution Consultant and help customers solve unique business challenges with our cloud-based software applications.

Our collaborative team closely partners with Sales and Strategy to support the technical aspects of the sales cycle. As a key contributor, you’ll offer deep domain expertise and tailored product demonstrations across Veeva Vault Clinical Operations solutions.

If you're resourceful, engaging, and passionate about empowering clients through technology, Veeva is where you can do your best work alongside great people.

What You'll Do

• Work closely with new and existing customers to translate requirements and business needs into viable Veeva Vault Clinical Operations solutions
• Provide value-based presentations anddemonstrations to support new business development opportunities
• Work internally with Sales, Product & Strategy teams to provide feedback, insight, and strategically position our solutions
• Support existing customers with new initiatives that lead to the expansion of our current clinical footprint or new service opportunities
• Lead Sales Workshops and Proof of Concepts (POCs)
• Provide solution-based responses to Request for Proposals/Information (RFx/RFIs)
• Support Marketing activities such as record videos, present webinars, and attend industry events

Requirements

• Bachelor’s Degree
• 3+ years’ experience within the Life Sciences industry
• Understanding of Clinical Operations (i.e. familiarity with clinical trials, regulatory compliance, and industry workflows)
• Willingness to travel 20-30%, primarily in the US (as needed)
• Ability to quickly learn new technologies and industry trends
• Ability to configure software for demos and proof-of-concepts
• Comfortable troubleshooting and answering technical questions
• Ability to position the solution’s ROI and value proposition effectively
• Skilled in managing expectations and adjusting messaging diplomatically
• Enjoys educating customers and internal teams on best practices

Nice to Have

• Consultative-selling experience
• Experience working in Clinical Operations functions within pharmaceutical, biotechnology, and/or CRO organizations
• Experience working with Vault solutions
• Understanding of SaaS/Cloud solutions and technology
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us [e-mail] .

Work Where It’s Best for You

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We’re investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

What sets us apart

In February 2021, Veeva became the first public company to convert to a Public Benefit Corporation (PBC).

Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

“Veeva’s engineering teams take a pragmatic approach to software development. We offer an ideal environment for engineers who value focus, speed and integrity in their work.”