Solution Consultant - Clinical Operations

Veeva Systems, Inc.; Boston (MA); Remote; USD 80,000 - 200,000; Full time

Job summary

An established industry player is seeking a passionate Solution Consultant to join their Clinical Operations team. This role offers the opportunity to drive strategic solutions in the life sciences sector, helping clients navigate unique business challenges with innovative cloud-based applications. You will work closely with customers to translate their needs into actionable solutions, provide engaging presentations, and collaborate with internal teams to enhance service offerings. This forward-thinking company values flexibility, allowing you to work from home or in the office, and is committed to making a positive impact on the industry. If you're ready to empower clients through technology, this is your chance to shine.

Benefits

Medical, dental, vision insurance

Flexible PTO

Company paid holidays

Retirement programs

1% charitable giving program

Qualifications

• 3+ years in Life Sciences with a strong grasp of Clinical Operations.
• Ability to configure software for demos and effectively present solutions.

Responsibilities

• Translate customer requirements into Veeva Vault Clinical Operations solutions.
• Lead workshops and provide solution-based responses to RFx/RFIs.

Skills

Communication Skills

Problem-Solving

Understanding of Clinical Trials

Technical Troubleshooting

Customer Education

Education

Bachelor’s Degree

Tools

Veeva Vault

Cloud Solutions

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Drive strategic solutions and make a real impact in Life Sciences with Veeva!

Are you a self-starter, dedicated to delivering high-quality work? Do you thrive in a fast-paced environment, possess strong communication skills, and are confident in presenting solutions to key stakeholders? Do you have a solid understanding of Clinical Trials and the technologies that drive operational success? Join our Clinical Operations team as a Solution Consultant and help customers solve unique business challenges with our cloud-based software applications.

Our collaborative team closely partners with Sales and Strategy to support the technical aspects of the sales cycle. As a key contributor, you’ll offer deep domain expertise and tailored product demonstrations across Veeva Vault Clinical Operations solutions.

If you're resourceful, engaging, and passionate about empowering clients through technology, Veeva is where you can do your best work alongside great people.

What You'll Do

• Work closely with new and existing customers to translate requirements and business needs into viable Veeva Vault Clinical Operations solutions
• Provide value-based presentations and demonstrations to support new business development opportunities
• Work internally with Sales, Product & Strategy teams to provide feedback, insight, and strategically position our solutions
• Support existing customers with new initiatives that lead to the expansion of our current clinical footprint or new service opportunities
• Lead Sales Workshops and Proof of Concepts (POCs)
• Provide solution-based responses to Request for Proposals/Information (RFx/RFIs)
• Support Marketing activities such as record videos, present webinars, and attend industry events

Requirements

• Bachelor’s Degree
• 3+ years’ experience within the Life Sciences industry
• Understanding of Clinical Operations (i.e. familiarity with clinical trials, regulatory compliance, and industry workflows)
• Willingness to travel 20-30%, primarily in the US (as needed)
• Ability to quickly learn new technologies and industry trends
• Ability to configure software for demos and proof-of-concepts
• Comfortable troubleshooting and answering technical questions
• Ability to position the solution’s ROI and value proposition effectively
• Skilled in managing expectations and adjusting messaging diplomatically
• Enjoys educating customers and internal teams on best practices

Nice to Have

• Pre-sales experience
• Consultative-selling experience
• Experience working in Clinical Operations functions within pharmaceutical, biotechnology, and/or CRO organizations
• Experience working with Vault solutions
• Understanding of SaaS/Cloud solutions and technology

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].