Solution Consultant

Trellix US LLC; United States; Remote; USD 38,000 - 58,000; Full time

Benefits offered by this job

Remote role based in Poland

Job summary

Trellix US LLC is seeking a deployment-focused cybersecurity professional to deliver and support enterprise solutions in customer environments, covering deployment, integration, migration, operations, and maintenance.

You will coordinate with stakeholders, document processes, and troubleshoot issues, ensuring secure configurations and ongoing service quality in a remote role based in Poland.

Qualifications

• Experience supporting cybersecurity or IT in large-scale operational environments.
• Background in incident analysis, developing defensive capabilities, and designing or implementing security solutions.
• Ability to plan and deliver technical deployments, integrations, testing, or migrations with varied stakeholders.
• Strong troubleshooting and analytical skills, including reviewing logs and assessing system behavior.
• Clear written and verbal communication for technical documentation and customer discussions.

Responsibilities

• Plan and coordinate customer deployments, migrations, testing, and integration work across large enterprise environments.
• Translate technical requirements into proposed solutions, then configure and integrate approved capabilities into customer infrastructure.
• Produce technical documentation and briefings, including system and data-flow diagrams, test plans, reports, operating procedures, and playbooks.
• Support testing, troubleshooting, and problem resolution through hands-on investigation, log review, triage, and coordination with support and engineering teams.
• Monitor system health, availability, and functionality; analyze operational data and recommend ways to address issues.
• Maintain customer relationships, communicate feedback and technical concerns, and work with customer success and service-delivery colleagues.

Skills

Cybersecurity experience

Incident analysis

Security design

Job description

Role overview

Deliver and support enterprise cybersecurity solutions in customer environments, covering deployment, integration, migration, operations, and ongoing maintenance. You will act as a technical adviser on cyber defense, coordinate with customer stakeholders and internal support teams, and help ensure services are delivered successfully.

Responsibilities

• Plan and coordinate customer deployments, migrations, testing, and integration work across large enterprise environments.
• Translate technical requirements into proposed solutions, then configure and integrate approved capabilities into customer infrastructure.
• Produce technical documentation and briefings, including system and data-flow diagrams, test plans, reports, operating procedures, and playbooks.
• Support testing, troubleshooting, and problem resolution through hands-on investigation, log review, triage, and coordination with support and engineering teams.
• Monitor system health, availability, and functionality; analyze operational data and recommend ways to address issues.
• Maintain customer relationships, communicate feedback and technical concerns, and work with customer success and service-delivery colleagues.

Requirements

• Experience supporting cybersecurity or IT in large-scale operational environments, especially cyber defense.
• Background in incident analysis, developing defensive capabilities, and designing or implementing security solutions.
• Ability to plan and deliver technical deployments, integrations, testing, or migrations with varied stakeholders.
• Strong troubleshooting and analytical skills, including reviewing logs and assessing system behavior.
• Clear written and verbal communication for technical documentation, briefings, and customer discussions.
• Self-direction and a strong interest in cybersecurity and information technology.

Benefits and work setup

• Remote role based in Poland.