Professional Services Consultant

catonetworks; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, Vision, Dental coverage

Retirement savings

Stock options

Flexible time off

Parental leave

Disability coverage

Job summary

Cato Networks is seeking an experienced engineering leader to guide enterprise customers through designing and deploying secure, cloud-delivered networking solutions. The role blends hands-on implementation with consultative guidance, escalation handling, onboarding, and feedback to product teams.

You will work with distributed teams to deploy secure enterprise infrastructure, manage cloudPlatform workloads, and stay current on SASE developments.

Qualifications

• 7+ years in multi-vendor IT infrastructure engineering.
• 10+ years hands-on routing and switching experience, plus 5 years in at least two areas such as firewalls, secure web gateways, identity integrations, intrusion prevention, or packet and browser diagnostics.
• 4+ years in a customer-facing role in technology consulting, services, pre-sales, or managed services.
• Experience deploying secure enterprise infrastructure in line with security practices and frameworks.
• Experience managing network infrastructure on a major public cloud platform; exposure to web APIs and scripting.
• Strong troubleshooting, presentation, organization, and customer communication skills; able to work with distributed teams.

Responsibilities

• Design, configure, and deploy customer solutions, helping organizations realize the value of their network and security investment.
• Build trusted relationships with customer stakeholders and partners, translating business needs into practical implementation guidance.
• Handle complex technical issues and advise project teams on resolving escalations.
• Lead customer onboarding and training, and mentor new team members.
• Share field insights with product, support, and engineering teams and help turn recurring lessons into reusable technical practices.
• Keep current with developments in secure access service edge (SASE) and enterprise infrastructure.

Skills

Multi-vendor IT infra

Routing & switching

Cloud platform experience

Customer-facing

Troubleshooting

Presentation skills

Tools

Web APIs

Scripting

Job description

Role overview

Guide enterprise customers through the design and deployment of secure, cloud-delivered networking solutions. The work combines hands‑on implementation with consultative customer guidance, technical escalation, onboarding, and feedback to product and engineering teams.

Responsibilities

• Design, configure, and deploy customer solutions, helping organizations realize the value of their network and security investment.
• Build trusted relationships with customer stakeholders and partners, translating business needs into practical implementation guidance.
• Handle complex technical issues and advise project teams on resolving escalations.
• Lead customer onboarding and training, and mentor new team members.
• Share field insights with product, support, and engineering teams and help turn recurring lessons into reusable technical practices.
• Keep current with developments in secure access service edge (SASE) and enterprise infrastructure.

Requirements

• At least 7 years in multi-vendor IT infrastructure engineering, ideally involving solution operations or engineering.
• At least 10 years of hands‑on routing and switching experience, plus 5 years in at least two areas such as firewalls, secure web gateways, identity integrations, intrusion prevention, or packet and browser diagnostics.
• At least 4 years in a customer-facing role in technology consulting, services, pre-sales, or managed services.
• Experience deploying secure enterprise infrastructure in line with security practices and frameworks.
• Experience managing network infrastructure on a major public cloud platform; exposure to web APIs and scripting.
• Strong troubleshooting, presentation, organization, and customer communication skills; able to work with distributed teams.

Nice to have

• Recognized networking or security certifications and additional language skills.

Benefits and work setup

• Travel of up to 20% may be required for customer and company meetings.
• Benefits include health, vision, and dental coverage, retirement savings, stock options, health or flexible spending accounts, flexible time off, parental leave, and disability coverage.