Solution Architect Service now

Reelcruit; Illinois; On-site; USD 120,000 - 160,000; Full time

Job summary

A leading tech consultancy seeks a ServiceNow Solution Architect to support clients’ business initiatives by designing scalable solutions. This senior role requires expertise in the ServiceNow platform, strong integration skills, and the ability to lead technical teams. The ideal candidate will have significant experience with web technologies and an ability to communicate effectively at all levels. Join a dynamic team dedicated to delivering high-quality solutions using ServiceNow, while enjoying a collaborative work environment.

Qualifications

• 10+ years of overall work experience and 2-3 years of experience on the ServiceNow platform.
• Experience architecting and configuring applications/modules in the ServiceNow platform.
• Ability to understand and implement complex integrations with third-party applications.

Responsibilities

• Provide architecture consultancy for clients.
• Deliver technical architecture and design for solutions.
• Drive the core principles of systems design throughout delivery lifecycle.

Skills

ServiceNow expertise

Communication skills at executive level

Micro-services architecture knowledge

Agile/Scrum methodology

Integration designs between ServiceNow and third-party applications

Education

Bachelors Degree in Computer Science or related discipline

ServiceNow Fundamentals Certification

ServiceNow Implementation Specialist

Tools

Microsoft Office

Visio

Job description

About the job Solution Architect Service now

ServiceNow Solution Architect

The ServiceNow Solution Architect is a Sr Manager-level role that actively supports our clients business initiatives by building reliable, efficient, scalable and business-oriented solutions based on the Now platform. They are involved in design and architecture of complex systems on all levels, from legacy migrations and other SNOW domain suite tools, through core platform setup, to integrations, automations, and orchestrations. The Solution Architect is responsible for delivering the Technical Architecture and Design, as well as technical mentoring and enabling the team to deliver world class solutions using the NOW platform.

Duties & Responsibilities:

• Provides top level business and technology architecture consultancy services to our clients.
• Brings thought leadership and innovative solution ideas to clients.
• Responsible for client technical deliverables including client design documents and proposals under the direction of the Project Manager.
• Enforces systems design and architectural standards, maintains best practices and drives the core principles throughout the systems delivery lifecycle.
• Provides input to Statements of Work (SOWs) and assists in presenting proposals to existing and potential clients.
• Works with Customer Managers, Architects, Subject Matter Experts, Solution Designers, and senior levels stakeholders.
• Collaborates with a larger group of Business SMEs, solution, and technical architects to set technical direction for the delivery of solutions.
• Provides input to the design of ServiceNow-based industry vertical solutions as a recognized Architect leader.
• Supports implementation programs for complex enterprise scale solutions.
• Maintains ServiceNow certifications with the latest delta exams.
• Achieves additional certifications as dictated by changing business needs.
• Establishes self as, and serves as active technical liaison between client and ServiceNow product group.
• Assists in gathering and reviewing clients business objectives and provides the appropriate technical design, addressing both their short-term tactical needs, and their long-term strategic needs.
• Reviews business requirement documents and/or user stories and provides technical solutions to align with those requirements.
• Provides technical design details in user stories which are complete, easy for developers to understand, and ready for development.
• Provides guidance, leadership, and technical oversight to technical resources to ensure best practice development on engagements.
• Provides input to the Release Planning sessions and Knowledge Transfer sessions.
• Coordinates with QA resources to ensure test cases are properly written / executed from a technical perspective.
• Provide hands-on development, when necessary.
• Accountable for all technology related client facing and internal deliverables.

Knowledge & Skills:

• Minimum of 10 years overall work experience and at least 2-3 years recent experience on the ServiceNow platform.
• Ability to design, architect and configure multiple applications / modules in the ServiceNow platform
• Minimum of 4 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSL, REST Web Services, LDAP, JDBC, ODBC, SOAP, SCP, FTPS, JSON
• Experience developing and implementing systems using Agile/Scrum methodology
• Micro-services architecture knowledge, enterprise integration patterns
• Ability to design, architect and configure complex integrations between ServiceNow and third-party applications.
• Strong communication and customer relationship skills at executive level, and ability to adjust for audience appropriately.
• Advanced knowledge of Microsoft Office products.
• Advanced of process mapping software such as Visioli>

Education & Work Experience

• Proven experience in ServiceNow implementations, acting as a Solution Architect
• ServiceNow Fundamentals Certification required
• ServiceNow Implementation Specialist in one domain required, more preferred
• ServiceNow Developer certification is preferred
• Proven work experience running workshops, building out strategic roadmaps and being able to defend architectural and technical deliverables.
• Bachelors Degree in Computer Science, Management, Information Systems or related discipline or equivalent combination of education and experience.

Qualifications

Technical Skills

SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Service NowPL1Required

* Proficiency Legends

Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.