Solution Architect - Pyramid Analytics (BI) (Fully Remote)

ServiceNow

United States

Remote

USD 120,000 - 160,000

Full time

9 days ago

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Job summary

ServiceNow seeks an experienced customer-facing technical consultant to drive successful delivery of the Pyramid platform. You will become a platform expert and advise clients on best practices to maximise ROI, helping enterprises unlock value from BI, analytics, and data science initiatives.

In this role you will assist clients with cloud or on-premise BI solutions, collaborate with Customer Success managers to drive expansion, and bring strong SQL and Python skills to integrate Pyramid with

Qualifications

  • Experience in customer-facing delivery, consulting, or professional services.
  • Familiarity with BI tools (Pyramid, Tableau, Power BI) and data technologies (SQL, Python).

Responsibilities

  • Serve as a trusted customer-facing technical consultant for the Pyramid platform.
  • Become a platform expert and advise on best practices to maximise ROI.
  • Assist clients with cloud or on-premise BI, analytics, and data science solutions.
  • Collaborate with CSM to drive expansion and upsell activities.

Skills

Customer-facing delivery
Consulting
Professional services

Tools

Pyramid
Tableau
Power BI
SQL
Python

Job description

  • Serve as a trusted customer-facing technical consultant for the Pyramid platform.
  • Become a platform expert and advise on best practices to maximise ROI.

What You'll Do:

  • Assist clients with cloud or on-premise BI, analytics, and data science solutions.
  • Collaborate with CSM to drive expansion and upsell activities.

What You Bring:

  • Experience in customer-facing delivery, consulting, or professional services.
  • Familiarity with BI tools (Pyramid, Tableau, Power BI) and data technologies (SQL, Python).
ServiceNow

ServiceNow provides an AI control tower platform that combines AI, data, and workflows to help enterprises work smarter. They serve 85% of the Fortune 500 and are building an AI-native culture where technology and talent are unstoppable together.

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