Solution Architect (Global Service Provider)

National Black MBA Association; St. Louis (MO); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a strategic leader to drive innovative infrastructure solutions in a fast-paced environment. This role involves collaborating with clients to understand their unique needs and crafting tailored strategies that enhance value and foster long-term partnerships. The ideal candidate will have a strong background in technology delivery, customer engagement, and solution design, with proven experience in the telecommunications and IT sectors. Join a dynamic team that values innovation, collaboration, and respect, and make a significant impact on the future of technology solutions.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Programs

Wellness Programs

Profit Sharing

401k with match

Tuition Reimbursement

Paid Time Off

Employee Discounts

Qualifications

• 5-7 years in a professional service environment focused on customer engagement.
• Expertise in financial modeling for infrastructure proposals.
• Strong questioning and communication skills.

Responsibilities

• Spearhead strategic design of innovative infrastructure-based solutions.
• Serve as a trusted advisor to clients, crafting tailored recommendations.
• Support the evaluation of project scope and value assessments.

Skills

Customer Engagement

Solution Design

Technology Delivery

Financial Modeling

Communication Skills

Creative Problem-Solving

Education

Bachelor's degree in system architecture, computer science, information systems, engineering

Master’s degree

Tools

Microsoft PowerPoint

Microsoft Excel

Business Visualization Tools

Job description

Key Responsibilities:

• Spearhead the strategic design of innovative infrastructure-based solutions (Data Center, Digital Workspace, Networking, and Mobility) by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities.
• Serve as a trusted advisor to clients, understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships.
• Champion the integration of WWT's diverse portfolio of offerings, promoting cross-business services to enrich client engagements and expand market presence.
• Collaborate with WWT account teams to align sales and support efforts, driving cohesive engagement strategies.
• Build productive solution development teams, supporting the growth and development of junior team members.
• Support the evaluation of project scope, value assessments, and build plans for execution.
• Identify, assess, and support solution design for defined client business problems.
• Conduct technology assessments and develop technology strategies for future business needs.
• Assist in project planning and resource management during execution.
• Define and quantify the value of transformations, including measuring success and developing business cases and strategies.
• Support thought leadership in Solution Services capabilities.
• Present proposed solutions internally and to clients effectively.
• Work with OEMs and partners to develop end-to-end solutions.
• Coordinate with legal and compliance teams to ensure positive outcomes for WWT and its clients.

Qualifications:

• Bachelor's degree in system architecture, computer science, information systems, engineering, or related field; Master’s preferred.
• 5-7 years of experience in a professional service environment focused on customer engagement, solution design, or technology delivery; leadership experience preferred.
• Minimum of 3 years in the telecommunications/IT industry, with experience in creating, defining, selling, or delivering large-scale technology services for carriers and service providers.
• Proven track record in creating and closing opportunities in infrastructure solutions (Data Center, Digital Workspace, Networking, and Mobility).
• Network technology background is desirable.
• Expertise in financial modeling, including CAPEX/OPEX calculations for infrastructure proposals.
• Strong questioning skills to understand business problems and objectives.
• Excellent communication skills, capable of engaging with all management levels.
• Ability to multitask and support tasks across multiple user groups in a fast-paced environment.
• Creative problem-solving skills in group settings.
• Proficiency in Microsoft PowerPoint, Excel, and business visualization tools.

Preferred Locations:

AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations considered based on fit.

Benefits:

Our comprehensive benefits include:

• Health and Wellbeing: Health, Dental, Vision, Onsite Centers, Employee Assistance, Wellness programs.
• Financial Benefits: Competitive pay, Profit Sharing, 401k with match, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO, Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement.
• Additional Perks: Nursing Mothers, Legal, Pet Insurance, Employee Discounts.

We foster an environment of belonging, innovation, collaboration, and respect, making WWT a great place to work for all.

Equal Opportunity Employer

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