EUC Technical Solutions Architect

Johnson & Johnson; St. Louis (MO); Remote; USD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Technical Solutions Architect in the End User Computing Practice. This role offers the opportunity to work with cutting-edge EUC technologies, collaborating with talented professionals to create innovative solutions that enhance user experiences and drive business outcomes. You'll be responsible for designing and architecting world-class solutions, engaging with clients, and leading presentations at industry events. With a strong focus on employee well-being, the company provides a generous benefits package, fostering a culture of belonging and innovation. If you're passionate about technology and eager to make an impact, this position is perfect for you.

Benefits

Health, Dental, and Vision Care

Onsite Health Centers

Employee Assistance Program

Wellness program

401k Plan with Company Matching

Tuition Reimbursement

Paid Time Off

Parental Leave

Pet Insurance

Employee Discount Program

Qualifications

• 5-10 years experience in designing and supporting EUC solutions.
• Ability to articulate business value of EUC solutions.

Responsibilities

• Design innovative EUC solutions for exceptional user experience.
• Provide SME support for field sales and services teams.

Skills

EUC technologies

Desktop and application virtualization

Unified endpoint management

Digital employee experience

Identity and access brokering

Exceptional communication skills

Business and sales acumen

Education

Bachelor's degree in Computer Science or related field

Tools

Omnissa Horizon

Citrix DaaS

Microsoft AVD

Amazon Workspaces

Microsoft Intune

Jamf Pro

Nexthink

Google Chrome Enterprise

Job description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today! We are looking for a Technical Solutions Architect (TSA) to join our End User Computing (EUC) Practice within our Global Solutions & Architecture team

What is the EUC Team and why join?

WWT’s EUC Practice specializes in enabling work to be an activity and not a location. As a member of the practice, you will be part of an industry-leading group of architects and innovators who are empowering users to drive business outcomes leveraging any data, using any application, with any device, from anywhere, and at any time.

What will you be doing?

As an EUC Technical Solutions Architect, you will serve as a Subject Matter Expert (SME) for EUC technologies in support of the customers of our sales and services organizations worldwide. Our team owns all things EUC-related globally and across all verticals, including identifying the technology portfolio, developing and managing the relationships with our OEM partners, establishing the go-to-market strategy, developing the solutions and architectures, and working with services to design corresponding professional services offerings. Additionally, we support our field sales and services teams in developing and closing EUC opportunities as well as manage and maintain demo environments for solutions in the portfolio.

Responsibilities:

• Design and architect innovative, world-class EUC solutions for our customers which deliver an exceptional user experience and flawless critical business outcomes.
• Provide the highest-level SME support for field sales and services teams in EUC opportunities including conducting strategic consulting engagements, workshops, briefings, demos, and proofs of concept.
• Create thought-leading blogs, videos, webinars, demos, and labs which are accessible from the wwt.com platform.
• Work with our OEM partners to develop unique integrated solutions that drive enhanced value, leveraging the resources of our Advanced Technology Center (ATC).
• Build and manage demo and sandbox environments for portfolio solutions to be used for customer, partner, and internal enablement and demos.
• Represent the practice and company at events, conferences, and trade shows including speaking and leading presentations.
• Be active leaders within the EUC community, both in general as well as with our strategic partners.

Qualifications:

• Deep subject matter expertise within multiple EUC technology domains (e.g., desktop and application virtualization, unified endpoint management, digital employee experience, identity and access brokering, managed enterprise browsers, etc.).
• 5-10 years experience designing, architecting, delivering, and supporting integrated EUC solutions at scale.
• 3-5 years experience consulting in a technical pre-sales capacity.
• Ability to articulate the business value of EUC solutions and translate technical capabilities to business outcomes.
• Passion for identifying and cultivating new business opportunities.
• Exceptional communication skills (written, verbal, and presentation), particularly in presenting to executive audiences.
• Experience developing original content (presentations, white papers, blogs, videos, webinars, etc.).
• Ability to work independently and in a team environment to produce outstanding results.
• Superior organizational, conflict resolution, and time management skills.
• Strong business and sales acumen.
• Self-motivated to maintain up-to-date knowledge of EUC technologies and industry/market trends.

Specific Technology Skills:

Intimate knowledge of and experience working with any/all of the following products and solutions in addition to core technologies (Active Directory/Entra ID, DNS/DHCP, virtualization, compute/storage/networking, etc.):

Desktop & Application Virtualization

• Omnissa Horizon (cloud and on-prem, including App Volumes, DEM, etc.)
• Citrix DaaS (cloud and on-prem, including NetScaler Gateway and Gateway Services, WEM, Application Layering, etc.)
• Microsoft AVD & Windows 365
• Amazon Workspaces and Workspaces Core (including Horizon and Citrix integration)
• Nerdio Enterprise

Unified Endpoint Management

• Omnissa Workspace ONE UEM (including Access)
• Microsoft Intune & Configuration Manager (including co-management)
• Jamf Pro
• Apple Business Manager
• Android Enterprise

DEX/DEM

• Omnissa Intelligence
• Nexthink
• Lakeside Systrack
• Riverbed Aternity

Enterprise Browsers

• io
• Palo/Talon
• Google Chrome Enterprise

Ecosystem Partners

• Igel
• Liquidware
• NVIDIA
• Login VSI
• Rimo3

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC

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