Solution Architect (Fully Remote)

Smartling; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

401(k) match

Health insurance

Flexible PTO

Parental leave

Job summary

Smartling is a remote-first AI-native translation platform that enables global brands to scale. The company emphasizes a flexible, home-based work setup with strong growth and a fun, value-driven culture.

It offers competitive pay, health coverage, 401(k) match, flexible PTO, and parental leave. Candidates must reside in East or Central US time zones and have a productive home office with a reliable internet connection.

Qualifications

• Interact with technical and business users to gather requirements and design comprehensive solutions.
• Lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues.
• Continuously articulate best practices to encourage optimal integration and platform adoption.

Responsibilities

• Gather requirements and design comprehensive solutions with technical and business users.
• Lead workshops and troubleshooting sessions to resolve complex customer issues.
• Promote best practices to encourage seamless integration and platform adoption.

Skills

Requirements gathering

Workshop facilitation

Customer interaction

Troubleshooting

Platform adoption

Job description

The Requirements:

• Interact with technical and business users to gather requirements and design comprehensive solutions.
• Lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues.
• Continuously articulate best practices to encourage optimal integration and platform adoption.

The Company:

• Smartling is remote-first and offers the freedom to work from home.
• Backed by Battery Ventures and growing rapidly with a focus on AI-driven translation.
• Provides competitive salary, 401(k) match, health insurance, flexible PTO, and generous parental leave.

The Location:

• Candidates must be based in East and Central time zones in the US.
• A home office setup conducive to remote work is required.
• Strong internet connection and a quiet, professional workspace are necessary.

Smartling

Smartling is an AI-native translation platform that helps the world's biggest brands go global, ranked #3 on Fast Company's Most Innovative Companies list. Backed by Battery Ventures, the company is growing rapidly and has built AI into the core of its platform, fostering an energetic, value-driven, and fun culture.