Solution Architect

Tata Consultancy Services; Bridgewater (MA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Maternal & Parental Leaves

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services is seeking a senior CLM specialist to diagnose and troubleshoot complex CLM products, and implement advanced configurations across Agiloft, Icertis, Sirion or DocuSign. You will manage changes, ensure data integrity, and support internal stakeholders with best practices and a growing knowledge base.

Collaborating with Legal, Procurement, IT, and Ops, you will optimize contract management workflows, align with business goals, and uphold compliance across platforms in a

Qualifications

• CLM certifications are required (e.g., Agiloft, Icertis, Sirion, DocuSign).
• Troubleshoot and configure CLM platforms to meet business needs.

Responsibilities

• Diagnose and troubleshoot complex CLM products (Agiloft/Icertis/Sirion/DocuSign).
• Implement advanced configurations within CLM platforms.
• Manage changes to the CLM platform following change control processes.
• Identify and resolve data integrity issues within CLM data structures.
• Troubleshoot data-related problems and provide advanced user guidance.
• Develop and maintain a knowledge base for CLM issues and best practices.
• Coordinate updates to Agreement expiry dates, notifications, help text and workflow rules.

Skills

CLM certifications

Education

BE/Relevant Degree

Job description

Job Description

Must Have Technical/Functional Skills

Must have any one of the CLM product certifications
Agiloft – Agiloft certified Business Analyst, Agiloft certified Implementer,
Agiloft certified Implementation Specialist (Workato Automation – Pro 1, Pro 2, Pro 3),
Agiloft Certified Project Manager
Icertis - ICI Administrator, ICI Practitioner, ICI Technical Professional, ICI Functional Professional,
ICI Technical Architect, ICI Functional Architect, ICI AIML Technical Professional, ICI Project Manager.
Sirion – Sirion Certified CLM Professional
Other – Docusign (proctored), Ironclad, evisort, ContractpodAI or any CLM Domain certifications, etc.

Roles & Responsibilities

• Diagnosing and troubleshooting intricate CLM products (Agiloft / Icertis / Sirion / Docusign) problems.
• Implement advanced configurations within any of the CLM (Agiloft/Icertis/Sirion/Docusign) platforms Ensuring accuracy and alignment with business needs.
• Manage changes to the CLM platform effectively, following established change management processes.
• Identify and resolve data integrity issues within CLM platform, ensuring data accuracy and consistency.
• Troubleshoot complex data-related problems, applying deep knowledge of CLM (Agiloft/Icertis/Sirion/ Docusign) data structures and processes.
• Provide advanced user guidance and support to internal stakeholders, exceeding basic user needs.
• Develop and maintain a comprehensive knowledge base for CLM (Agiloft/Icertis/Sirion/Docusign) platform issues, and best practices.
• Buyer/Support/Manager updates Agreement Expiry date Updates. Notification Updates Create or Amend Help Text Removing the user from team in Notification Workflow Update Create/Update Workflow approvals. Create/Update Rules

Generic Managerial Skills, If any

• Collaborate with key stakeholders, including Legal, Procurement, and IT teams, Ops teams to gather requirements and ensure alignment with organizational goals.
• Communicate project updates effectively to stakeholders, addressing concerns and maintaining a high level of engagement.
• Work closely with cross-functional teams to identify and optimize contract management processes, enhancing execution, efficiency, and compliance.
• Implement best practices in CLM to streamline workflows and improve overall contract lifecycle, execution, and monitoring processes.

Education

• BE/Relevant Degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: A uto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $160000 - $200000 a year

Qualifications:

BACHELOR OF COMPUTER SCIENCE