Solution Advisor - Coding

healthcare; United States; Remote; AUD 140,000 - 210,000; Full time

Job summary

Solventum is a health tech leader transforming healthcare by combining information systems with clinical expertise. We seek a Solution Advisor – Coding to partner with clients, drive workflow discovery, and deliver advanced optimisation across Solventum product lines.

You will lead with SME guidance and align solutions to client strategies and needs. The role emphasizes client care, cross-functional leadership, and accountability for KPIs and satisfaction, with a remote work option and up to 50%

Qualifications

• Minimum of 10 years Health Information Management/clinical coding experience with exposure to a diverse casemix.
• Relevant Health Information Management and clinical coding qualifications.
• Eligible for full membership to the Health Information Management Association of Australia (HIMAA).
• Current, valid Driver’s License.

Responsibilities

• Execute workflow discovery, adoption, and optimise Solventum product lines; serve as SME for respective team and solutions.
• Understand the client’s short- and long-term strategy goals; review current-state workflows and propose optimisations.
• Advocate for the customer, log issues, and escalate as needed.
• Own the client: manage relationship coordination across the organisation.
• Define and track KPIs and client satisfaction metrics across the client base.
• Stay up to date with industry changes and product changes; comply with policies and standards.

Skills

Excellent communication skills

Client relationship skills

Strategic thinking

Presentation skills

Teamwork and collaboration

Diplomacy

Education

Health Information Management qualifications

Clinical coding qualifications

HIMAA membership eligibility

La Trobe University auditing course qualifications

Job description

Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-businessAt Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Solution Advisor – Coding, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Execution - Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimisation for assigned Solventum product lines. Serve as a subject matter expert (SME) for respective team and solutions as assigned.
• Strategy and Planning - Understanding the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with client implementing Solventum’s best practice workflows. Partner effectively with clients on suggested workflow optimisation changes leveraging Solventum’s best practices.
• Client Care and Advocacy - Advocate for the customer, log issues, and escal
• Leadership and Coordination - Own the client. Relationship coordination and client focus coordination interactions for the client throughout the organisation
• Accountable and Measured by the overall annual client satisfaction survey results for assigned client base. Define and track key performance indicators (KPIs)
• Actively Stay up to date with knowledge of industry changes and productchanges. Participates in relevant corporate programs/initiatives, complies with professional and quality standards, complies with corporate policies and procedures, and acts in a manner consistent with Solventum’s values and ethical standards.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Minimum of 10 years Health Information Management/clinical coding experience with exposure to a diverse casemix
• Relevant Health Information Management and clinical coding qualifications
• Eligible for full membership to the Health Information Management Association of Australia (HIMAA)

AND

In addition to the above requirements, the following are also required:

• Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

• La Trobe University Auditing Course qualifications or equivalent tertiary qualifications
• Previous auditing, training and education experience in coding highly desirable
• Strong understanding of Revenue Cycle and the workflow associated with an organisation's Revenue Cycle.
• Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training
• Demonstrated capability to manage multiple project streams and teams
• Experience consulting with clients in health information systems
• Demonstrated knowledge in assigned solutions, services, and products
• Demonstrated industry knowledge
• Proficient computer skills
• Excellent communication skills written and verbal
• Exceptional client relationship skills
• Ability to find creative solutions and manage difficult situations with diplomacy
• Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative
• The successful candidate will exhibit strong teamwork and collaboration across departments/divisions, interpersonal skills, professionalism, sound judgment, dependability, and a strong work ethic

Work location:

• Remote
  

Travel: May include up to 50% domestic

Relocation Assistance:

May be authorized.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.