Solution Advisor

SOLVENTUM; United States; Remote; USD 68,000 - 84,000; Full time

Job summary

Solventum is seeking a Senior Solution Advisor to collaborate with diverse teams and accelerate healthcare workflow optimization for the Canadian market. You will guide 360 Encompass implementations, advise on current and future-state workflows, and lead demonstrations, readiness discussions, and adoption activities to improve outcomes.

The role emphasizes customer-facing advisory work, change management, and executive communication, with up to 30% travel within Canada and eligibility to work in

Qualifications

• Bachelor’s degree or higher in a healthcare-related field or equivalent experience.
• Minimum five years of healthcare consulting, implementation, training, coding, CDI, HIM, or revenue cycle experience.
• Three years of customer-facing implementation, consulting, training, or advisory experience.

Responsibilities

• Serve as a Canadian workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization.
• Advise customers on current-state and future-state workflows for coding, CDI, data quality, reporting, and operational improvement.
• Support project teams with customer workflow decisions, configuration recommendations, adoption planning, and change management.
• Lead customer-facing demonstrations, workflow design sessions, readiness discussions, training strategy, and post-go-live optimization reviews.
• Support Canadian customer success through adoption metrics, reporting insights, best-practice recommendations, and executive-level communication.

Skills

Communication skills

Presentation skills

Stakeholder management

Facilitation

Education

Bachelor’s degree or higher

High school diploma/GED

CHIMA certification

Canadian HIM designation

Tools

360 Encompass

Codefinder

HDM

CRS

Epic

MEDITECH Expanse

Oracle Health/Cerner

Altera Health

Job description

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum’s Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link: https://news.solventum.com/press-releases/detail/144/solventum-announces-intent-to-separate-its-health-information-systems-business

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description:

Senior Solution Advisor (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Senior Solution Advisor , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Serving as a Canadian workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization.
• Advising customers on current-state and future-state workflows for coding, CDI, data quality, reporting, and operational improvement.
• Supporting project teams with customer workflow decisions, configuration recommendations, adoption planning, and change management.
• Leading customer-facing demonstrations, workflow design sessions, readiness discussions, training strategy, and post-go-live optimization reviews.
• Supporting Canadian customer success through adoption metrics, reporting insights, best-practice recommendations, and executive-level communication.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher and five (5) years of healthcare consulting, implementation, training, coding, CDI, HIM, or revenue cycle experience

OR

• High school diploma/GED and eight (8) years of healthcare consulting, implementation, training, coding, CDI, HIM, or revenue cycle experience

In addition to the above requirements, the following are also required:

• CHIMA certification or equivalent Canadian HIM designation.
• Minimum three (3) years of customer-facing implementation, consulting, training, or advisory experience.

Additional qualifications that could help you succeed even further in this role include:

• Experience supporting healthcare software applications within hospital or health system environments.
• Strong presentation, facilitation, communication, and stakeholder management skills.
• Experience with CIHI Coding Standards, ICD-10-CA, CCI, DAD, NACRS, and Canadian abstracting requirements.
• Experience with Solventum products including 360 Encompass, Codefinder, HDM, or CRS.
• Experience with Epic, MEDITECH Expanse, Oracle Health/Cerner, or Altera Health solutions.
• Experience supporting healthcare transformation, change management, user adoption, and process improvement initiatives.

Work Location: Remote - Canada

May include up to 30% travel within Canada.

Must be legally authorized to work in Canada without sponsorship for employment visa status.

Vacancy Status: This is not an existing vacancy and is a new position.

Applicable to Canadian Applicants. The expected compensation range for this position is $96,197 - $119,377 CAD, which reflects the anticipated base salary for this role. Actual compensation may vary based on factors such as a candidate’s experience, skills, training, and work location, in alignment with Canadian pay equity and pay transparency requirements. This role may also be eligible for additional compensation components (e.g., incentive programs) and a comprehensive suite of benefits available to employees in Canada. For more information on Solventum’s Total Rewards offerings, please visit: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Solventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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