SolarWinds Administrator / Network Administrator II

Insight Global; Austin (TX); Hybrid; USD 55,000 - 69,000; Full time

Job summary

Insight Global is hiring a SolarWinds Administrator / Network Administrator II to support an enterprise monitoring environment in Austin. The role focuses on SolarWinds Orion administration, monitoring optimization, alerting, reporting, and infrastructure visibility.

You will administer SolarWinds, manage polling engines, build NOC dashboards, create SQL reports, and coordinate with network and infrastructure teams on incidents and root-cause analysis.

Qualifications

• 4+ years administering SolarWinds Orion and related modules.
• Experience supporting large enterprise environments (1,500+ devices).
• Experience with SolarWinds upgrades, patching, troubleshooting, and optimization.
• VMware and/or Hyper-V experience.
• Strong knowledge of enterprise monitoring and alerting.
• Experience building NOC dashboards and executive reports.
• Ability to develop custom SQL queries and reports.
• Experience with Power Automate, Microsoft Teams, and Power BI.
• Strong troubleshooting and analytical skills.
• Experience working with network/infrastructure teams on incidents and root cause analysis.

Responsibilities

• Administer, maintain, optimize, and support the SolarWinds environment.
• Install, configure, upgrade, patch, and maintain SolarWinds products.
• Support SolarWinds Orion / Hybrid Cloud Observability components.
• Manage polling engines, web servers, database connectivity, backups, and disaster recovery.
• Monitor network, server, application, traffic, logs, and configuration environments.
• Develop custom alerts, thresholds, and escalation workflows.
• Build NOC dashboards and executive-level reporting.
• Create custom SQL reports for availability, performance, bandwidth, and capacity.
• Troubleshoot polling failures, monitoring gaps, and SolarWinds platform performance.
• Integrate SolarWinds with AD, BMC Remedy/Helix ITSM, SNMP, WMI, Syslog, APIs, and alerting.

Skills

SolarWinds administration

alerting and monitoring

NOC dashboards

SQL reporting

Power BI

Power Automate

VMware/Hyper-V

incident root cause analysis

Active Directory integration

RBAC and security

Tools

SolarWinds Orion

NPM

NCM

SAM

VMware

Hyper-V

SQL Server

Power Automate

Power BI

WMI

SNMP

Syslog

Active Directory

BMC Remedy/Helix ITSM

Job description

Location: Austin, TX | Hybrid, on-site and telework

Time Zone Alignment: Central Time

Shift/On-Call Schedule: Monday-Friday, 8:00 AM-5:00 PM; may require evenings, weekends, and holidays as requested

Compensation: $40-$50+ /hour

We’re hiring a SolarWinds Administrator / Network Administrator II to support an enterprise monitoring environment. This role is focused heavily on SolarWinds Orion administration, monitoring optimization, alerting, reporting, troubleshooting, and infrastructure visibility.

What You’ll Be Doing

• Administer, maintain, optimize, and support the SolarWinds environment
• Install, configure, upgrade, patch, and maintain SolarWinds products and modules
• Support SolarWinds Orion / Hybrid Cloud Observability components
• Manage polling engines, web servers, database connectivity, backups, and disaster recovery
• Monitor network, server, application, traffic, logs, and configuration environments
• Develop custom alerts, thresholds, and escalation workflows
• Reduce alert noise and improve monitoring accuracy
• Build NOC dashboards and executive-level reporting
• Create custom SQL reports for availability, performance, bandwidth, and capacity
• Troubleshoot polling failures, monitoring gaps, and SolarWinds platform performance
• Integrate SolarWinds with Active Directory, BMC Remedy/Helix ITSM, SNMP, WMI, Syslog, APIs, and email/SMS alerting
• Support monitoring across routers, switches, firewalls, wireless infrastructure, virtual environments, and cloud resources
• Partner with network and infrastructure teams on incident response and root cause analysis
• Maintain RBAC, secure configurations, credential management, documentation, and monitoring standards

Required Experience

• 4+ years administering and supporting SolarWinds Orion, including NPM, NCM, SAM, and related modules
• Experience supporting large enterprise environments with 1,500+ monitored devices
• Experience with SolarWinds upgrades, patching, troubleshooting, and platform optimization
• VMware and/or Hyper-V experience
• Strong knowledge of enterprise monitoring and alerting
• Experience building NOC dashboards and executive reports
• Ability to develop custom SQL queries and reports
• Experience with Power Automate, Microsoft Teams, and Power BI
• Strong troubleshooting and analytical skills
• Experience working with network and infrastructure teams during incidents and root cause analysis

Preferred Experience

• Cisco, Meraki, Fortinet, and/or Juniper
• BGP, OSPF, VLANs, routing, and switching fundamentals
• Public-sector or regulated environments
• SOP development and continuous improvement