Solar Service & Installations Coordinator

Fortune Brands; Pine Grove (Schuylkill County); On-site; USD 44,000 - 66,000; Full time

Job summary

Fortune Brands is seeking a Solar Service Specialist to ensure a seamless experience for customers through service, installation, and warranty coordination. You will plan, schedule, and coordinate activities, acting as the central point between customers, field teams, and internal stakeholders to keep jobs on schedule and on budget.

The role requires strong organization, proactive communication, and the ability to adapt to weather and site changes.

Qualifications

• 5+ years in customer service or a related field.
• Proficient in Microsoft Office suite.
• Strong internal and external communication skills.
• Positive, proactive problem-solver with a can-do attitude.
• Experience in construction-related environments is a plus.

Responsibilities

• Coordinate service and installation activities with field teams.
• Ensure paperwork is signed and distributed to the team.
• Maintain detailed schedules and calendars for service work.
• Communicate schedule updates to customers and installers.
• Verify jobsite readiness and site access before visits.
• Identify risks early and work cross-functionally to resolve them.

Skills

Customer service

MS Office

Internal communication

External communication

Positive attitude

Tools

AutoCAD

Blueprints

Job description

Fortune Brands is seeking a Solar Service Specialist to ensure a seamless experience for customers through service, installation, and warranty coordination. You will plan, schedule, and coordinate activities, acting as the central point between customers, field teams, and internal stakeholders to keep jobs on schedule and on budget.

The role requires strong organization, proactive communication, and the ability to adapt to weather and site changes.