Solar Sales Support & Order Management Specialist

Smith; City of Albany (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Smith is seeking a dedicated Sales Assistant in Albany, NY, to support their solar team. This role involves managing sales orders, ensuring customer satisfaction, and liaising between departments to verify inventory and shipping timelines.

Ideal candidates will have a Bachelor’s degree or equivalent experience, alongside strong skills in sales support and customer communication. Join Smith, a top distributor in electronic components, and contribute to our solar initiatives.

Qualifications

• Experience in a sales support role for at least two years.
• Ability to manage multiple orders accurately.
• Strong communication skills with customers.

Responsibilities

• Manage RFQs, prepare proposals, and maintain CRM data.
• Oversee the administrative process for sales orders.
• Liaise between sales, purchasing, and operations.
• Onboard new accounts and track order statuses.
• Ensure compliance with SOPs and trade requirements.
• Identify potential logistical issues proactively.

Skills

Sales support experience

Customer communication

Order management

Attention to detail

Education

Bachelor’s degree or equivalent

Job description

Smith is seeking a dedicated Sales Assistant in Albany, NY, to support their solar team. This role involves managing sales orders, ensuring customer satisfaction, and liaising between departments to verify inventory and shipping timelines.

Ideal candidates will have a Bachelor’s degree or equivalent experience, alongside strong skills in sales support and customer communication. Join Smith, a top distributor in electronic components, and contribute to our solar initiatives.