Solar eBOS Field Applications Engineer - Field Quality

190 Premier PV. LLC; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Dental, Vision

FSA/HSA

Disability Insurance

401K with matching

Job summary

Premier PV is seeking a Field Applications Engineer to oversee field quality for electrical BOS components and drive warranty and field issue resolution. You will partner with Engineering, Quality, and Legal to refine policies and ensure customer satisfaction across projects in the solar energy space.

The role requires ABET engineering degree, 3+ years in manufacturing/engineering, strong communication, and up to 50% travel.

Qualifications

• Bachelor’s degree in Engineering from an ABET-accredited institution.
• At least 3 years of experience in construction, manufacturing, and/or engineering industries.
• Basic knowledge of electrical systems and their components (preferred).
• Strong written and verbal communication skills.
• Proven leadership and interpersonal abilities.
• Ability to read, interpret, and understand drawings, specifications, scopes of work, and project schedules.
• Willingness to travel as needed for quality-related tasks (up to 50%).
• Proficiency in Microsoft Office Suite.
• Experience in Solar, Renewable Energy, or Power Generation is preferred.
• Excellent communication skills with customers, management, and internal teams.

Responsibilities

• Execute across field and factory to ensure field issues are quickly resolved.
• Handle requests for information, warranty claims & RMA processing.
• Collaborate with Engineering, Quality, and Legal teams to refine warranty policies and streamline claims resolution.
• Use warranty data to identify systemic product issues and drive improvements in product design and documentation.
• Create work instructions, organize field replacements and coordinate corrective actions in the field.
• Direct efforts to collect, analyze, and act on product performance data from the field.
• Identify patterns in failures, performance issues, or service needs to improve overall system reliability.
• Establish and monitor KPIs including CSAT, NPS, FRT, and resolution efficiency.
• Present regular performance dashboards and service trend reports to senior leadership.
• Identify opportunities to improve operational efficiency and customer experience outcomes.

Skills

Communication

Leadership

Reading drawings & specs

Travel readiness

Microsoft Office

Electrical systems knowledge

Education

ABET-accredited Engineering degree

Tools

Microsoft Office Suite

Job description

Premier PV is seeking a Field Applications Engineer to oversee field quality for electrical BOS components and drive warranty and field issue resolution. You will partner with Engineering, Quality, and Legal to refine policies and ensure customer satisfaction across projects in the solar energy space.

The role requires ABET engineering degree, 3+ years in manufacturing/engineering, strong communication, and up to 50% travel.