Software Upgrade Specialist - Europe Travel, Remote Support

Elekta; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Private medical care (Medicover)

Group life insurance

Employee Assistance Program (EAP)

Multikafeteria benefits & Multisport

PPE and annual bonus plans after prob.

Job summary

Elekta is a global leader in precision radiation medicine. Elekta’s Software Upgrade Specialist role focuses on delivering technical software upgrades for customers across Europe, from planning through go-live, with remote delivery and on-site work as required.

Upgrades involve close collaboration with customers, project managers, trainers, engineers, and distributors, ensuring safe and efficient implementation.

Qualifications

• Degree in Computer Science or equivalent experience.
• Strong IT knowledge across PC and network environments.
• Excellent communication in English and Polish, both written and spoken.
• Willingness to travel up to 50% across Europe and work outside standard hours.

Responsibilities

• Deliver all technical aspects of software upgrade activities remotely and at customer sites.
• Keep stakeholders informed of progress, risks and issues throughout upgrades.
• Prepare and submit documentation, reports and backups per quality procedures.
• Provide post-upgrade support and assist with testing and go-live.
• Travel on short notice to resolve technical or customer-site issues.

Skills

SQL

Citrix

Microsoft cloud solutions

Storage configuration

Virtualization

Active Directory

Windows operating systems

Verbal & written communication

Education

Degree or diploma in Computer Science

Job description

Elekta is a global leader in precision radiation medicine. Elekta’s Software Upgrade Specialist role focuses on delivering technical software upgrades for customers across Europe, from planning through go-live, with remote delivery and on-site work as required.

Upgrades involve close collaboration with customers, project managers, trainers, engineers, and distributors, ensuring safe and efficient implementation.