Software Test Analyst II

FIS; Jacksonville (FL); On-site; USD 72,000 - 122,000; Full time

Job summary

FIS in Jacksonville, FL is seeking a Software Test Analyst II to ensure quality and performance of fintech solutions. The role collaborates with developers, business analysts and product teams to validate software functionality, identify defects, and improve product quality.

You will develop and execute manual and automated tests, analyze requirements, support release testing, and contribute to process improvements across the SDLC to deliver reliable software.

Qualifications

• Experience in software testing, quality assurance, or application validation.
• Knowledge of SDLC methodologies, including Agile and Waterfall.
• Experience creating and executing test plans, test cases, and test scripts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to identify, document, and communicate defects clearly and effectively.
• Experience working with databases and writing queries for data validation and troubleshooting.
• Knowledge of quality management practices, testing tools, and defect tracking systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent combination of education, training, and experience.

Responsibilities

• Develop, maintain, and execute manual and automated test cases, scripts, and test data.
• Perform functional, integration, regression, system, and usability testing across multiple applications.
• Analyze business and technical requirements to ensure comprehensive test coverage.
• Identify, document, track, and validate software defects through resolution.
• Collaborate with developers, product owners, and business stakeholders to resolve quality issues.
• Support test planning, estimation, execution, and reporting activities throughout the project lifecycle.
• Validate data integrity through database queries and data analysis techniques.
• Participate in release testing to ensure product stability, reliability, and performance.
• Evaluate risks and recommend mitigation strategies to support successful software delivery.
• Contribute to process improvements that enhance testing effectiveness, efficiency, and product quality.

Skills

Software testing

QA

Test planning

Analytical thinking

Defect documentation

Data validation

QA practices

Communication of defects

Education

Bachelor's degree in Computer Science/Information Systems/Engineering

Tools

Jira

Azure DevOps

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Title

Software Test Analyst II

Intro:

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the Role

As a Software Test Analyst II, you will play a critical role in ensuring the quality, reliability, and performance of fintech solutions that support the global financial services industry. You will partner with developers, business analysts, and product teams to validate software functionality, identify defects, and improve overall product quality. Success in this role is measured by your ability to execute effective testing strategies, deliver high-quality releases, and contribute to continuous improvement throughout the software development lifecycle.

What You Will Be Doing

• Develop, maintain, and execute manual and automated test cases, scripts, and test data.
• Perform functional, integration, regression, system, and usability testing across multiple applications.
• Analyze business and technical requirements to ensure comprehensive test coverage.
• Identify, document, track, and validate software defects through resolution.
• Collaborate with developers, product owners, and business stakeholders to resolve quality issues.
• Support test planning, estimation, execution, and reporting activities throughout the project lifecycle.
• Validate data integrity through database queries and data analysis techniques.
• Participate in release testing to ensure product stability, reliability, and performance.
• Evaluate risks and recommend mitigation strategies to support successful software delivery.
• Contribute to process improvements that enhance testing effectiveness, efficiency, and product quality.

Required Qualifications

• Experience in software testing, quality assurance, or application validation.
• Knowledge of software development lifecycle methodologies, including Agile and Waterfall environments.
• Experience creating and executing test plans, test cases, and test scripts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to identify, document, and communicate defects clearly and effectively.
• Experience working with databases and writing queries for data validation and troubleshooting.
• Knowledge of quality management practices, testing tools, and defect tracking systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent combination of education, training, and experience.

Preferred Qualifications

• Experience with test automation frameworks and automated testing tools.
• Knowledge of API, integration, and performance testing methodologies.
• Experience within fintech, banking, financial services, or payments environments.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience using test management and defect tracking platforms such as Jira, Azure DevOps, or similar tools.

What We Offer You

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your communityCompetitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $72,030.00 - $122,450.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

Eligibility and Compliance

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.