Quality Engineer II

FIS; Chicago (IL); On-site; USD 72,000 - 122,000; Full time

Job summary

FIS is seeking a quality engineer to analyze routine quality evaluation and control systems, design testing processes, and apply rigorous methods to manage product quality risks in the technology domain. Under supervision, you will perform QA tests, conduct statistical analyses, develop improvements, document results, and mentor entry-level technicians while contributing to large root-cause analyses.

The role emphasizes proactive defect prevention and cross-functional communication to raise

Qualifications

• Requires a university degree or equivalent experience.
• Experience applying statistical methods to quality data.
• Ability to guide entry-level professionals and share expertise.

Responsibilities

• Analyze routine quality evaluation and control systems to identify improvements.
• Design basic inspection and testing processes and apply rigorous methods.
• Perform QA tests and statistical analyses to assess control levels.
• Document processes and contribute to root cause analysis and corrective actions.

Skills

Quality engineering

Root cause analysis

Statistical analysis

Documentation

Mentoring/guidance

Education

University degree or equivalent experience

Job description

Job Description

Analyzes routine quality evaluation and control systems/protocols to identify areas for improvement and optimization, contributing to the enhancement of product quality and reliability. Designs basic inspection and testing processes, ensuring the application of rigorous methods and procedures to assess and manage product quality risks effectively. Under general supervision, implements methods and procedures to facilitate the inspection, testing, and evaluation of products, ultimately enhancing overall quality standards within the technology domain. Conducts routine quality assurance tests and performs statistical analysis, contributing to the ongoing assessment of control levels and the proactive management of potential quality issues. Installs and executes technical initiatives to debug and effectively resolve complex and difficult quality-related problems, ensuring continuous improvement in the quality evaluation and control systems. Acts as a specialist analyzing core quality engineering anomalies, subsequently providing initial interpretations and recommendations to management for review. Contributes to large or complex root cause analysis efforts for incidents requiring corrective action, ensuring that corrective measures align with acceptable reliability standards. Administers the documentation process, editing and emitting accurate and compliant documentation that reflects the quality evaluation and control systems’ requirements. Provides guidance and assistance to entry-level technical professionals, sharing in-depth knowledge and expertise to support their development within the quality engineering domain. Developing technical role involving addressing semi-complex, non-routine problems with limited supervision. The role applies technical knowledge to develop innovative solutions and improve outcomes. Responsibilities include analyzing multifaceted issues, considering various factors, and applying advanced problem solving methods. Role communicates detailed insights and guidance across the organization. Colleague is expected to manage semi-complex assignments independently. A university degree or equivalent experience is required.

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $72,030.00 - $122,450.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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