Software Systems Administrator: Reliability & Incident Champion

Walmart; Bentonville (AR); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Discount Card

Live Better U

401(k) matching

Stock purchase program

Paid time off

Job summary

Walmart is seeking a Systems Administrator, Software in Bentonville, AR to support application performance, reliability, and continuous improvement. You’ll participate in code reviews, troubleshoot issues, and help implement enhancements while ensuring alignment with business needs and compliance standards.

The role sits within the Command and Control Center Team that maintains critical business applications across Pharmacies, Vision Centers, Auto Care, Wireless Kiosks, and HR systems.

Qualifications

• Minimum qualifications:Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Responsibilities

• Support Information Systems applications by participating in code reviews, monitoring alerts, and ensuring application performance and reliability.
• Identify and implement improvements to software products, applications, and monitoring tools.
• Respond to user inquiries and troubleshoot issues, following defined escalation procedures.
• Manage major incidents to ensure prompt and effective resolution.
• Create and maintain key dashboards to enhance issues detection and accelerate response times.
• Monitor incident trends to identify potential major issues and respond proactively to prevent outages.
• Uphold company policies, ethical standards, and support continuous improvement initiatives.

Skills

Troubleshooting

Communication

Collaboration

Incident management

Python

Tools

Grafana

OpenObserve

ServiceNow Platform

Job description

Walmart is seeking a Systems Administrator, Software in Bentonville, AR to support application performance, reliability, and continuous improvement. You’ll participate in code reviews, troubleshoot issues, and help implement enhancements while ensuring alignment with business needs and compliance standards.

The role sits within the Command and Control Center Team that maintains critical business applications across Pharmacies, Vision Centers, Auto Care, Wireless Kiosks, and HR systems.