Software Quality Assurance Technician

Jimmy Jazz; Springfield (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Onsite medical clinic

Medical and dental benefits

401(k) plan

Life Insurance

Short and Long Term Disability

Paid vacation/holidays

Free security system

Free UPS shipping

Job summary

DMP is seeking a Software Quality Assurance Technician in Springfield, MO to ensure our software, mobile applications, and electronic security products meet high standards before reaching customers. You will work with Product Managers, Software Developers, and Hardware Engineers to identify issues, improve product performance, and deliver reliable security solutions.

The role involves manual testing, developing test plans, reporting defects, and participating in cross-functional teamwork to

Qualifications

• High school diploma or equivalent.
• 1+ years of software quality assurance or testing experience.
• Degree in a technology-related field (preferred but not required).
• Solid understanding of software testing methodologies and best practices.
• Strong critical thinking, investigative, and troubleshooting skills.
• Exceptional attention to detail.
• Analytical, curious, and eager to learn.
• Highly organized with excellent time management skills.
• Strong work ethic and ability to thrive in a fast-paced, growing organization.
• Passion for learning new technologies and expanding your skills.

Responsibilities

• Perform manual testing on new and existing software and electronic security products.
• Execute functional, regression, performance, usability, and acceptance testing.
• Develop, review, and update detailed test plans.
• Document test results and accurately report defects using bug-tracking software.
• Reproduce customer-reported issues and verify software fixes.
• Collaborate with cross-functional teams to troubleshoot and resolve product issues.
• Participate in project handoff meetings and provide testing updates.
• Help improve testing processes and contribute to continuous quality improvements.

Skills

QA testing

Analytical thinking

Troubleshooting

Attention to detail

Time management

Learning mindset

QA experience

Education

High school diploma

Tech-related degree

Job description

• Location 2500 North Partnership Boulevard,Springfield, MO, 65803,United States
• Job Category Software Quality Assurance
• Employee Type FT Non-Exempt

Description

For more than51 years, DMP has beena trusted leaderin the securityindustry, designing andmanufacturing innovativeintrusion, fire, accesscontrol, andcommunication solutions. As we continueto grow, we'relooking for talentedindividuals who arepassionate about technology, quality, and continuousimprovement to joinourteam.

We're looking forsomeone who enjoysdigging into problems,asks great questions, and is committedto delivering exceptionalquality.

What You'll Do

As aSoftware Quality AssuranceTechnician, you'll play akeyrole in ensuringour software, mobileapplications, and electronicsecurity products meetthe highest standardsbefore they reachourcustomers. You'll workalongside Product Managers, Software Developers, andHardware Engineers toidentify issues, improveproduct performance, andhelp deliver reliable, innovative solutions.

In this role, you will:

• Perform manual testingon new andexisting software andelectronic security products.
• Execute functional, regression, performance, usability, and acceptance testing.
• Develop, review, and updatedetailed test plans.
• Document test resultsand accurately reportdefects using bug-tracking software.
• Reproduce customer-reportedissues and verifysoftware fixes.
• Collaborate with cross-functional teams totroubleshoot and resolveproduct issues.
• Participate in projecthandoff meetings andprovide testing updates.
• Help improve testingprocesses and contributeto continuous qualityimprovements.

Qualifications

• High school diplomaor equivalent.
• 1+ years ofsoftware quality assuranceor testing experience.
• Degree in atechnology-related field(preferred butnot required).
• Solid understanding ofsoftware testing methodologiesand best practices.
• Strong critical thinking, investigative, and troubleshootingskills.
• Exceptional attention todetail.
• Analytical, curious, andeager to learn.
• Highly organized withexcellent time managementskills.
• Strong work ethicand the abilityto thrive ina fast-paced, growing organization.
• Passion for learningnew technologies andexpandingyour skills.

Why Join DMP?

At DMP, you'llbe more thanjust another employee—you'll be partof a companywitha51-year historyof innovation, stability, and industry leadership. As we investin our future andcontinue to grow, you'll have theopportunity to growalongside us whileworking on productsthat help protecthomes, businesses, schools, and communities acrossthe country.

If you're naturallycurious, enjoy solvingproblems, and takepride in deliveringhigh-quality work,this could bethe perfect opportunityfor you.

EOE/Vet/Disabled

Summary

Onsite medical clinic for employee, spouse and family members, 18 and under, living at home; Medical, Dental, 401k, Life Insurance, Short and Long Term Disability, paid vacation/holidays, plus some not so usual (free security system, free UPS shipping), so you don't have worry about self or family.