Software Quality Assurance Technician

Digital Monitoring Products; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

401k

Life Insurance

Short-Term Disability

Long Term Disability

Paid vacation/holidays

Free security system

Free UPS shipping

Job summary

Digital Monitoring Products is seeking a Software Quality Assurance Technician to join our team. You will test software, mobile apps, and security products to ensure reliability and performance before release, collaborating with product managers, software developers, and hardware engineers.

The role emphasizes strong testing discipline, attention to detail, and continual process improvement in a fast-growing company that values quality and innovation.

Qualifications

• High school diploma or equivalent requirement.
• 1+ years in software quality assurance or testing.
• Solid understanding of software testing methodologies.
• Strong problem solving, investigative, and debugging skills.
• Excellent attention to detail and communication skills.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Perform manual testing on software and electronic security products.
• Execute functional, regression, performance, usability, and acceptance testing.
• Develop, review, and update test plans.
• Document test results and report defects using bug-tracking software.
• Reproduce customer issues and verify fixes.
• Collaborate with cross-functional teams to troubleshoot issues.
• Provide testing updates during project handoffs and contribute to process improvements.

Skills

Software testing

Analytical thinking

Attention to detail

Communication

Time management

Education

High school diploma

Technology degree (preferred)

Tools

Bug-tracking software

Job description

Brief Description
For more than 51 years, DMP has been a trusted leader in the security industry, designing and manufacturing innovative intrusion, fire, access control, and communication solutions. As we continue to grow, we're looking for talented individuals who are passionate about technology, quality, and continuous improvement to join our team. We're looking for someone who enjoys digging into problems, asks great questions, and is committed to delivering exceptional quality.

What You'll Do
As a Software Quality Assurance Technician, you'll play a key role in ensuring our software, mobile applications, and electronic security products meet the highest standards before they reach our customers. You'll work alongside Product Managers, Software Developers, and Hardware Engineers to identify issues, improve product performance, and help deliver reliable, innovative solutions.

In This Role, You Will

• Perform manual testing on new and existing software and electronic security products.
• Execute functional, regression, performance, usability, and acceptance testing.
• Develop, review, and update detailed test plans.
• Document test results and accurately report defects using bug-tracking software.
• Reproduce customer-reported issues and verify software fixes.
• Collaborate with cross-functional teams to troubleshoot and resolve product issues.
• Participate in project handoff meetings and provide testing updates.
• Help improve testing processes and contribute to continuous quality improvements.

Qualifications

• High school diploma or equivalent.
• 1+ years of software quality assurance or testing experience.
• Degree in a technology-related field (preferred but not required).
• Solid understanding of software testing methodologies and best practices.
• Strong critical thinking, investigative, and troubleshooting skills.
• Exceptional attention to detail.
• Analytical, curious, and eager to learn.
• Highly organized with excellent time management skills.
• Strong written and verbal communication skills.
• Strong work ethic and the ability to thrive in a fast-paced, growing organization.
• Passion for learning new technologies and expanding your skills.

Why Join DMP?
At DMP, you'll be more than just another employee—you'll be part of a company with a 51-year history of innovation, stability, and industry leadership. As we invest in our future and continue to grow, you'll have the opportunity to grow alongside us while working on products that help protect homes, businesses, schools, and communities across the country.

If you're naturally curious, enjoy solving problems, and take pride in delivering high-quality work, this could be the perfect opportunity for you.

EOE/Vet/Disabled

Summary
Onsite medical clinic for employee, spouse and family members, 18 and under, living at home; Medical, Dental, 401k, Life Insurance, Short and Long Term Disability, paid vacation/holidays, plus some not so usual (free security system, free UPS shipping), so you don't have worry about self or family.