Software Product Manager - 3D Printing & IoT

Formlabs; Somerville (MA); On-site; USD 120,000 - 170,000; Full time

Job summary

Formlabs in Somerville, MA is seeking a Software Product Manager who will speak directly with customers to understand how our software products are used and how they could be improved. You will interface with customer service, design, and engineering to define and ship solutions that solve real customer problems.

You’ll own the product vision and roadmap across firmware/UI, desktop, IoT, and workflows, collaborating across teams to deliver measurable value and a superior user experience.

Qualifications

• Excellent communication skills.
• A quick and intuitive problem-solver able to make decisions independently.
• Driven by a desire for excellence and a sense of ownership.
• Background (education or work) in an engineering discipline.
• Experience in IoT devices.
• Experience in CAD/CAM.
• Entrepreneurial background.
• Passion and/or experience in 3D printing.
• Experience with Agile/Scrum development methodologies.

Responsibilities

• Identify immediate upcoming user needs, then work with the team to develop product requirements and a product roadmap that addresses them.
• Using these factors, define a strong product vision, build a product roadmap and create a business case to pitch to the leadership team of Formlabs.
• Define key product metrics to track progress towards this vision, and deliver results on these metrics.
• Work with Engineering & Design to brainstorm and solve product problems elegantly, write specs for these features and improvements.
• Ensure product improvements get shipped to customers as soon as possible.
• Work seamlessly across technical, business, and design teams to guide well designed, well-built features that impact the business over the finish line.
• This person will serve as the voice of the customer, working to develop and launch products that will delight our members and support business goals.

Skills

Excellent communication skills

Problem-solving

Ownership mindset

Collaborative environment

IoT devices

CAD/CAM

Entrepreneurial background

3D printing

Agile/Scrum

Engineering background

Job description

Formlabs in Somerville, MA is seeking a Software Product Manager who will speak directly with customers to understand how our software products are used and how they could be improved. You will interface with customer service, design, and engineering to define and ship solutions that solve real customer problems.

You’ll own the product vision and roadmap across firmware/UI, desktop, IoT, and workflows, collaborating across teams to deliver measurable value and a superior user experience.