Software Integration Specialist

ibml; Birmingham (AL); On-site; USD 85,000 - 120,000; Full time

Job summary

ibml is seeking a Software Integration Specialist to drive end-to-end integration for new clients, from kickoff through live processing. You will configure systems, train end users, and collaborate with project managers and client teams to ensure successful implementation.

You will bring hands-on experience across multiple platforms, databases, and operating systems, and you will work with Java, HTML, and relational databases while traveling as needed to support client sites.

Qualifications

• Bachelor’s degree in Computer Science or MIS, or 5 years of solution integration experience.
• 1-3 years experience in application software support, coding, and/or implementation.
• Excellent verbal and written communication skills.
• Demonstrated resourcefulness in setting priorities and proposing new strategies.
• Maturity and demeanor to establish immediate professional credibility with clients.
• Ability to work independently while being a team player.
• Ability to assess complex situations and facilitate solutions in a collaborative manner.
• Flexible and a self-starter; able to multi-task while also being highly detail-oriented.
• Experience with Java Development, HTML, relational databases (MS SQL, MySQL, SQL Server) and XML.
• General knowledge of Active Directory, domain security policies.
• Working knowledge of IIS, Apache, and Tomcat.
• Proficient in Microsoft Office (Word, Excel, Outlook, Access, Power Point).
• Willingness/Ability to Travel as needed.

Responsibilities

• Support Project Management in gathering requirements and creating technical design documents.
• Establish project capabilities, performance requirements, and user interfaces.
• Collaborate with analysts, engineers and developers to design and configure solutions.
• Develop custom application code (scripts) to meet business rules.
• Synthesize knowledge to plan and execute integration activities with clients.
• Deliver solution configuration and end-user training to drive adoption.
• Conduct training sessions remotely or on-site to enable setup and configuration.
• Resolve client inquiries and maintain ownership through resolution.
• Perform root-cause analysis and suggest alternative configurations.
• Develop and maintain product and business knowledge.
• Assess complex situations and present recommended solutions.

Skills

Verbal communication

Written communication

Independent worker

Team player

Problem solving

Multi-tasking

Detail-oriented

Travel willingness

Education

Bachelor's degree in Computer Science or MIS

5 years solution integration experience

Tools

Java Development

HTML

SQL databases

MS SQL

MySQL

SQL Server

XML

IIS

Apache

Tomcat

Active Directory

Microsoft Office

Job description

The Software Integration Specialist works directly with new clients from kickoff to live processing of solution, setting up and configuring the system for each client’s unique requirements. This includes but is not limited to the initial training and integration of ibml software, providing support, and frequent collaboration with our project managers and the end users integration teams to ensure all phases of the implementation are successfully completed.

The Software Integration Specialist is a Subject Matter Expert in many categories. They should have hands-on experience in several disciplines. They can master a variety of hardware platforms including distributed platforms, desktops, and mobile devices. In addition, they should also possess skill and understanding of a variety of Operating Systems. A broad and deep understanding of Databases is also required.

ROLE AND RESPONSIBILITIES

• Support Project Management in the collection of requirements, documents and other information for the creation of the technical design document, which describes how the solution will be implemented for the client.
• Establish project capabilities and limitations, performance requirements, and interfaces for the end user solution.
• Confer with systems analyst, engineers, programmers and others to design and configure solution
• Develop custom application code (java scripts) required to meet a client’s specific business rule.
• Synthesize knowledge of ibml information systems and workflow processes to collaboratively plan and carry out integration activities
• Deliver solution configuration and end-user training that drives adoption and satisfaction
• Conduct implementation training sessions with clients (remotely and at client location) to facilitate application and interface set-up and configuration
• Resolve client inquiries, maintaining ownership through resolution
• Perform root-cause analysis, develop logical conclusions, and suggest alternative configurations
• Develop and maintain a high level of product and business knowledge
• Assess complex situations, seek collaborative solutions and prepare and present recommendations

PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Minimum of Bachelor’s degree Computer Science, Management Information Systems or 5 years extensive experience with Solution Integration in Document Imaging Industry
• 1-3 years experience in application software support, coding, and/or implementation
• Excellent verbal and written communication skills
• Demonstrated resourcefulness in setting priorities and proposing new strategies
• Demonstrated maturity and demeanor to establish immediate professional credibility with clients
• Ability to work independently while being a team player
• Ability to assess complex situations and facilitate solutions in a collaborative manner
• Flexible and a self-starter; able to multi-task while also being highly detail-oriented
• Experience with Java Development, html, Relational Databases such as, but not limited to, MS SQL, MySQL, SQL Server, and XML
• General knowledge of network Active Directory, domain security policies
• Working knowledge of IIS, Apache, and Tomcat
• Proficient in Microsoft Office (Word, Excel, Outlook, Access, and Power Point)
• Experience capacity and sizing planning
• Willingness/Ability to Travel as needed

Education

Required

Bachelors or better in Computer Science.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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